Intel® DevCloud
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Cannot enter the desktop by VNC

yzhao56
Beginner
1,248 Views

Hello,

  I started the vnc server as usual. But when I connected the server, the desktop showed as follows

yzhao56_0-1617292154569.png

I don't ever know the password of my node. Is there something wrong with my node?

0 Kudos
14 Replies
JananiC_Intel
Moderator
1,157 Views

Hi,

Thanks for posting in Intel forums.

We will check on this internally and let you know.

Regards,

Janani Chandran

 

JananiC_Intel
Moderator
1,108 Views

Hi,


Sorry for the delay.


We have yet to receive an update from the admin team. We will let you know once we get an update.


Regards,

Janani Chandran


JananiC_Intel
Moderator
1,004 Views

Hi yh zhao,

 

Sorry for the delayed response.

 

We tried from our end and we faced the same issue.Now we have figured it out.

 

You have to set password when you start with turbo vnc.Once if you set your password then you will not be asked for password again instead it will generate otp.

 

To set your password, do the following

 

1)Enter renderkit compute node with the below command.

qsub -I -l nodes=1:renderkit:ppn=2

 

2)After entering the node,goto "/opt/TurboVNC/bin" path.

 

3)From the bin directory,run ./vncpasswd and set your password.

 

After setting the password you can follow the steps given in the documentation(https://devcloud.intel.com/oneapi/documentation/rendering-toolkit-for-linux/).

 

Try the above steps and let us know the updates.

 

Regards,

Janani Chandran

 

 

JananiC_Intel
Moderator
958 Views

Hi,


Is your issue resolved? Please let us know if the issue still persists.


Regards,

Janani Chandran


madhukunde
Novice
906 Views

Hi,

I am facing the same issue. I followed above solution but it worked only once. what should i do to enter directly to desktop with out password?

 

madhukunde
Novice
894 Views

issue not resolved

JananiC_Intel
Moderator
869 Views

Hi,


Once if you set password, it will not ask for any password again instead it will generate otp.Could you share us the steps and commands used?


Regards,

Janani Chandran


JananiC_Intel
Moderator
812 Views

Hi,

 

Thanks for the immediate response.

 

We followed the same documentation and tested from our end and it was working. Are you getting any error message? Could you share the screenshot?

 

Regards,

Janani Chandran

 

madhukunde
Novice
802 Views

Screenshot from 2021-08-13 17-55-53.png

I am not able to enter password and the "Next" option is always enabled. Always blinking "Authentication error"

JananiC_Intel
Moderator
765 Views

Hi,


We could see that you had posted a similar thread in the below link.

https://community.intel.com/t5/Intel-oneAPI-Rendering-Toolkit/cannot-enter-password-remote-desktop/m...


We will be addressing your issue in that thread. So could you confirm if we can close this thread?


Regards,

Janani Chandran


madhukunde
Novice
748 Views
JananiC_Intel
Moderator
647 Views

Hi,


Thanks for confirming madhukunde.


@yzhao56 ,Can we close the case?


Regards,

Janani Chandran



JananiC_Intel
Moderator
615 Views

Hi,


We assume that your issue is resolved. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Regards,

Janani Chandran


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