Cannot enter the desktop by VNC

[yzhao56]

Hello,

  I started the vnc server as usual. But when I connected the server, the desktop showed as follows

I don't ever know the password of my node. Is there something wrong with my node?

[JananiC_Intel]

Hi,

Thanks for posting in Intel forums.

We will check on this internally and let you know.

Regards,

Janani Chandran

[JananiC_Intel]

Hi,

Sorry for the delay.

We have yet to receive an update from the admin team. We will let you know once we get an update.

Regards,

Janani Chandran

[JananiC_Intel]

Hi yh zhao,

Sorry for the delayed response.

We tried from our end and we faced the same issue.Now we have figured it out.

You have to set password when you start with turbo vnc.Once if you set your password then you will not be asked for password again instead it will generate otp.

To set your password, do the following

1)Enter renderkit compute node with the below command.

qsub -I -l nodes=1:renderkit:ppn=2

2)After entering the node,goto "/opt/TurboVNC/bin" path.

3)From the bin directory,run ./vncpasswd and set your password.

After setting the password you can follow the steps given in the documentation(https://devcloud.intel.com/oneapi/documentation/rendering-toolkit-for-linux/).

Try the above steps and let us know the updates.

Regards,

Janani Chandran

[JananiC_Intel]

Hi,

Is your issue resolved? Please let us know if the issue still persists.

Regards,

Janani Chandran

[madhukunde]

Hi,

I am facing the same issue. I followed above solution but it worked only once. what should i do to enter directly to desktop with out password?

[madhukunde]

issue not resolved

[JananiC_Intel]

Hi,

Once if you set password, it will not ask for any password again instead it will generate otp.Could you share us the steps and commands used?

Regards,

Janani Chandran

[madhukunde]

https://devcloud.intel.com/oneapi/documentation/rendering-toolkit-for-linux/

i am following this

[JananiC_Intel]

Hi,

Thanks for the immediate response.

We followed the same documentation and tested from our end and it was working. Are you getting any error message? Could you share the screenshot?

Regards,

Janani Chandran

[madhukunde]

I am not able to enter password and the "Next" option is always enabled. Always blinking "Authentication error"

[JananiC_Intel]

Hi,

We could see that you had posted a similar thread in the below link.

https://community.intel.com/t5/Intel-oneAPI-Rendering-Toolkit/cannot-enter-password-remote-desktop/m-p/1306596#M51

We will be addressing your issue in that thread. So could you confirm if we can close this thread?

Regards,

Janani Chandran

[madhukunde]

ok

[JananiC_Intel]

Hi,

Thanks for confirming madhukunde.

@yzhao56 ,Can we close the case?

Regards,

Janani Chandran

[JananiC_Intel]

Hi,

We assume that your issue is resolved. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards,

Janani Chandran