Intel® DevCloud
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Cannot submit extension: 500 Internal server error

PSath2
Beginner
909 Views

When I log into https://devcloud.intel.com/datacenter/home/ with my UUID, and click the link to extend my allocation, the form pops up and I can fill in the DevMesh project and additional information. However, once I hit submit the server always responds with a 500 when trying to load https://devcloud.intel.com/datacenter/extension_request/

Reliably happens in both chrome 80.0.3987.87 and firefox  72.0.2

My allocation expires in 4 days, so being able to submit this form ASAP is important.

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5 Replies
AthiraM_Intel
Moderator
909 Views

Hi,

Thanks for reaching out to us. 

We understand your concern. The internal server error might be a temporary issue.

Could you please share your DevCloud username so that we can contact the concerned DevCloud team.

 

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PSath2
Beginner
909 Views

u29791

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AthiraM_Intel
Moderator
909 Views

Hi,

Thanks for the reply

We have informed the concerned admin team regarding your issue and will get back to you soon.

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PSath2
Beginner
909 Views

Thanks, I've received the extension, you can close this thread.

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AthiraM_Intel
Moderator
909 Views

Hi,

Thanks for the confirmation.

We are closing this thread. Please feel free to open a new thread if you face any further issues.

 

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