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714 Discussions

DevCloud Account Activation

Yi52
Beginner
376 Views

I already activated my Intel DevCloud account in August and could login to work on it since then. However, when I tried to login today, I go the following error message:

 

Oops, it seems the data associated with your account request is not valid.
If this error persists, please contact our support team by going to contact support

 

Can someone help to solve this issue?

 

Thanks!

 

Best,

Yi

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3 Replies
AthiraM_Intel
Moderator
341 Views

Hi,

 

Thank you for posting in Intel Communities.

 

Could you please share the following details:

 

1) Are you using Intel DevCloud for oneAPI?

2) Were you able to open jupyter lab?

3) Is your account expiration date over?

3) Could you share screenshot of the error?

 

Thanks.

 

AthiraM_Intel
Moderator
289 Views

Hi,


I have not heard back from you. Could you please give us an update?



Thanks.


AthiraM_Intel
Moderator
229 Views

Hi,


I have not heard back from you. This thread will no longer be monitored by Intel. If you need further assistance, please post a new question. 



Thanks.


Reply