Intel® DevCloud
Help for those needing help starting or connecting to the Intel® DevCloud
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DevCloud Account Activation

Yi52
Beginner
1,033 Views

I already activated my Intel DevCloud account in August and could login to work on it since then. However, when I tried to login today, I go the following error message:

 

Oops, it seems the data associated with your account request is not valid.
If this error persists, please contact our support team by going to contact support

 

Can someone help to solve this issue?

 

Thanks!

 

Best,

Yi

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AthiraM_Intel
Moderator
998 Views

Hi,

 

Thank you for posting in Intel Communities.

 

Could you please share the following details:

 

1) Are you using Intel DevCloud for oneAPI?

2) Were you able to open jupyter lab?

3) Is your account expiration date over?

3) Could you share screenshot of the error?

 

Thanks.

 

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AthiraM_Intel
Moderator
946 Views

Hi,


I have not heard back from you. Could you please give us an update?



Thanks.


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AthiraM_Intel
Moderator
886 Views

Hi,


I have not heard back from you. This thread will no longer be monitored by Intel. If you need further assistance, please post a new question. 



Thanks.


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