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I'm a PhD student who's been working closely with Intel and using the DevCloud for over a year now, and my account seems to have been removed this week. I can request a new DevCloud account, but I'm wondering if there's anyway to recover the files on my previous account? Many of which are OneAPI FPGA builds which would take hours/days to recreate. Thanks!
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Hi,
Sorry for the delay. We are able to copy the files from your old account to new account.
Please confirm if it is fine.
If this resolves your issue, make sure to accept this as a solution.
This would help others with similar issue. Thank you!
Regards,
Diya
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Hi,
Thank you for posting in Intel communities.
Could you please help us with your user-id so that we can put your data retrieval request to the admin team?
Regards,
Diya
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My original user-id was uXXXXXX, and the new account I've just signed up for is uXXXXXX. Thanks!
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Hi,
Thank you for sharing your details. We are working on this internally.
Regards,
Diya
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Hi,
Sorry for the delay. We are able to copy the files from your old account to new account.
Please confirm if it is fine.
If this resolves your issue, make sure to accept this as a solution.
This would help others with similar issue. Thank you!
Regards,
Diya
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Hi ,
Good day to you.
Glad to know that your issue is resolved. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.
Regards,
Diya
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