DevCloud access and extension

[NKoneAPI]

Hello Intel DevCloud Support Team,

I have a DevCloud Account. Last mail I received regarding this was on 24-Jun-2022 with the subject as “Changes to SSH Server on DevCloud”. I had extended it on 12-Mar-2022. I assumed it was extended for one year. But it seems I have missed the actual date of extension. I have at least 2 projects planned under the account. Could you please help me to recover the account from the archival?

Today when I tried to extend it gave following error:

Sorry, we can't find an active Developer Cloud account to extend. You are free to create a new account or contact our Developer Cloud Forum if you feel this an error.

Could you please help me to recover the account?

I am a proud user of DevCloud account and hope you make me prouder, with your kind support.

Thanks in advance you for your kind consideration.

PS: Please find attached screenshot of the error.

Your proud DevCloud user,

Nikhil

[NKoneAPI]

Hi Diya,

Sorry for the delay in responding. I found the steps a bit difficult. I shall still look into it in few days and provide you with the update.

Kindly ignore the delay since I am slowly looking into it from my side.

Thanks & Regards,

Nikhil