DevCloud account extension not possible

[venovako]

Hi,

I have a similar issue as the one described here:

https://community.intel.com/t5/Intel-DevCloud/Intel-DevCloud-Account-Extension-Request/m-p/1386301

My account is functional and is due to expire on September 23, but cannot be extended via this form:

https://www.intel.com/content/www/us/en/secure/forms/devcloud-extension/request.html

The error message is:

"Sorry, we can't find an active DevCloud account to extend. You are free to create a new account or contact our DevCloud Forum if you feel this an error."

Please contact me if you need any additional information regarding the intended account usage, username, etc.

Thank you!

[Rahila_T_Intel]

Hi,

Thank you for posting in Intel Communities.

Could you please let us know which DevCloud(oneAPI DevCloud/edge DevCloud/FPGA DevCloud) you are using?

Please share your userid in private message.

Thanks.

[venovako]

DevCloud/oneAPI

The userid has been shared as requested.

Thank you!

[Rahila_T_Intel · Accepted solution]

Hi,

Good day to you.

Your Intel DevCloud account access is now extended.

Kindly verify this from your side and mark this as solved so that we can stop monitoring this thread.

Thanks

[Rahila_T_Intel]

Hi,

Thanks for accepting our solution. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.

Thanks