Devcloud Identity file empty

[pgolabek]

Hi, 

There is a problem connecting to devcloud machine just after the account registration. The procedure at the address: https://devcloud.intel.com/oneapi/get_started/baseToolkitSamples/, section "Connect to DevCloud", "Linux" fails. The automated script setup-devcloud-access-59686.txt installs an empty identity file in ~/.ssh/ directory. And downloading the access key via "SSH key for Linux" button also results in an empty devcloud-access-key-59686.txt file. Examining network transaction with Chrome developer tools reveals an error response:  {"errors":[{"code":171,"msg":"Encountered opt out tag"}]}

I have tried to do that from my laptop and from independent remote machine with different id, os and network connection, it's always the same.

Following an advice on this forum I tried to manually edit identity file with the contents of id_rsa.pub key in the home folder of machine accessible via terminal in JupiterLab of DevCloud (which works). No success. I have tried also generating the new key pair on my machine and append the pub key to the authorized_keys and authorized_key2 files on the JupiterLab-accessible machine. Also no success. I have tried different variants of ssh command on my machine (some of them apparently wrong), like:

ssh devcloud

ssh -T -i ~/.ssh/devcloud-access-key-59686.txt guest@devcloud.intel.com

ssh -T -i ~/.ssh/devcloud-access-key-59686.txt u59686@devcloud.intel.com

ssh -T -i ~/.ssh/devcloud-access-key-59686.txt devcloud.intel.com

No success.

Could you please help?

Best regards,

Piotr Golabek

[Gopika_Intel]

Hi,

Thank you for posting in Intel Devcloud forum and bringing to our notice the error in the Connecting to devcloud step in the mentioned link https://devcloud.intel.com/oneapi/get_started/baseToolkitSamples/ . For the connecting to devcloud step we suggest you to follow the manual configuration mentioned in the link provided under documentation of Devcloud page. This is the link: https://devcloud.intel.com/oneapi/documentation/connect-with-ssh-linux-macos/ . Rest of steps are same in the link that you were referring. You can follow that steps to run the basekit samples.

Regards

Gopika

[pgolabek]

Hi,

Thank you Gopika, for your answer. As I mentioned in my post, I had used a link button to manually download the SSH key file  while looking for a way to resolve the problem, but that link also resulted in an empty file download. But I just have tried the same and this time, the complete key has been served. So apparently I was facing some temporary disruption of service and now it works.

Thank you again,

Piotr Golabek

[Gopika_Intel]

Hi,

We'd reported this issue. As you're able to download the key now, we're considering this query as solved. We're discontinuing monitoring this thread. For further queries and issues please raise a new thread. We'd be glad to help you.

Regards

Gopika