Extend the DevCloud access

[Mark_L_Intel1]

Dear Sir:

I got an expiration notice and I fill the extension request immediately several week ago. However, the request doesn't get approval and I got an other notice email saying my access is expired.

Can you help me to solve this issue?

Mark

[AthiraM_Intel]

Hi,

Thanks for reaching out to us.

Sorry to inform you that as your account has already expired ,we cannot extend your DevCloud access. Hence you can request for a new DevCloud account.

Thanks.

[AthiraM_Intel]

Hi,

Hope you have requested for a new account. Since your initial issue is been addressed can we close the case?

Thanks.

[Mark_L_Intel1]

Yes, I request a new account and can access it now.

But there is a big problem: I lost my data. Can I get my project files back?

My original request is to extend not a new account since I still want my project there.

Mark

[AthiraM_Intel]

Hi,

We are extremely sorry to inform you that the data cannot be restored once the account is expired.

Thanks

[JananiC_Intel]

Hi,

We haven't heard back from you .If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards,

Janani Chandran