Note: If you have questions regarding specific Intel® oneAPI Toolkits, Compilers, Frameworks or Library’s please post your question in the appropriate Software Product Forum.
After checking the FAQs below, and your issue persists, please include the following information in order to get help as quickly as possible:
Please do not include private information such as your email address or product serial number in your posts. If you need to share private information with an Intel employee, they can start a private thread for you.
Please review the following Self-Help FAQs prior to posting your question:
Q1: Where can I get access to the Intel® DevCloud?
A1: You can preregister for the Intel DevCloud here: https://software.intel.com/content/www/us/en/develop/tools/devcloud.html?erpm_id=1168240
Q2: How do I use the Intel® DevCloud with Intel® oneAPI Products?
A2: The Intel® DevCloud provides a development environment for testing oneAPI. The following link provides details for how to use the DevCloud. https://software.intel.com/en-us/articles/getting-started-with-intel-devcloud-for-oneapi-projects
Q3: How to increase the wall time (run time) in DevCloud?
A3: Default wall time limit in Devcloud is 6hrs and you extend this up to 24hrs. If you want to extend the default limit to 24 hrs, use "#PBS -l walltime=24:00:00" in your job file.
Q4: DevCloud jobs end prematurely without any error?
A4: In order to ensure fair utilization of DevCloud resources for all users, there is a maximum limit on the number of jobs that can be run by a specific user. This may be the reason for your issue.
The limit of total running jobs per user is 15 and each job can request up to 5 nodes.
Q5: How can I extend my access to the DevCloud?
A5: To extend your DevCloud access, please tell us more about your use of DevCloud by posting a project on Intel DevMesh. Continue to https://DevMesh.intel.com and login. Add a project, then return to the DevCloud portal https://devcloud.intel.com/oneapi and use the "Extend" button to submit an extension request with the URL of your DevMesh project.
Tips for extension of DevCloud access via DevMesh:
Note: If you have questions regarding this process, please post your question on the Intel DevCloud forum