Intel® DevCloud
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Failing of Renew access for Intel® DevCloud

Masashi_H_Intel
Employee
1,464 Views

I received mails for the "Renew access for Intel® DevCloud".

But the URL does not work well. When I select one, then whole area goes while without any text and button. So I cannot renew.

My info is attached.

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6 Replies
Rahila_T_Intel
Moderator
1,441 Views

Hi,

 

Thank you for posting in Intel communities.

 

Sorry to inform you that your account had expired before you tried to apply for renewal.

 

 

 

You can get a new account here : https://software.intel.com/devcloud/oneapi

 

Thanks

 

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Rahila_T_Intel
Moderator
1,373 Views

Hi,


We have not heard back from you. Are you able to create new account?

Can we close this case?


Thanks


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Masashi_H_Intel
Employee
864 Views

Hi,

 

I am seeing this message. I guess I had two accounts with my intel mail address. And only one account was expired.
I tried to create new account as Intel employee but after clicking "Intel Employee? Create account here", I got the following.

 

There is already an Intel DevCloud account associated with this email. Go to https://www.intel.com/content/www/us/en/developer/tools/devcloud/overview.html  to access Intel DevCloud. For assistance resolving account issues, visit the Intel DevCloud Forum.

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Rahila_T_Intel
Moderator
846 Views

Hi,


We have fixed your issue from our end.  You will be able to create a new account now.


If this resolves your issue, make sure to accept this as a solution. This helps others with similar issue.


Thanks


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Masashi_H_Intel
Employee
811 Views

 I was able to make it now.

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Rahila_T_Intel
Moderator
802 Views

Hi,


Glad to know that your issue is resolved. If you need further assistance, please post a new question as this thread will no longer be monitored by Intel.


Thanks


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