Intel® DevCloud
Help for those needing help starting or connecting to the Intel® DevCloud
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Help connecting over ssh

Sam_zoho
Beginner
806 Views

I can't connect to the devcloud using ssh devcloud on my office wifi. I'm able to connect to devcloud using my mobile hotspot. Can someone clarify what's the issue here and how to rectify it? I don't have a proxy. My ubuntu version is Ubuntu 20.04.5 LTS

Thank you.

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DiyaN_Intel
Moderator
783 Views

Hi , 

 

Thank you for posting in Intel communities.

Can you please let us know which DevCloud are you using?

There are two possible ways you can check whether you are able to login in office wifi :

 

1.  Please try connecting to JupyterLab using this link https://devcloud.intel.com/oneapi/get_started/  

     After logging in if you are able to open it that means it is fine to use.

 

2.  Please request your office network administrator to change the security settings so that you can connect to the office wifi.

     

I hope either of these will help you to connect to Intel DevCloud. 

 

If this resolves your issue, make sure to accept this as a solution. 

This would help others with similar issue. Thank you!

 

Regards,

Diya 

 

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Sam_zoho
Beginner
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1. Already tried using the same link to access devcloud.

2. My issue is not able to connect to the JupyterLab via my office wifi. Im able to access JupyterLab, if i use my home wifi but if i try the same using my office wifi, this is the error I get.

ssh: connect to host ssh.devcloud.intel.com port 22: Connection timed out
kex_exchange_identification: Connection closed by remote host

 

 

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DiyaN_Intel
Moderator
756 Views

Hi,


We are sorry we won't be able to assist you further as you are facing an issue with your office network. 


Please connect with your office network administrator for the same.


If this resolves your issue, make sure to accept this as a solution. 


This would help others with similar issue. Thank you!


Regards,

Diya 


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Sam_zoho
Beginner
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DiyaN_Intel
Moderator
720 Views

Hi,


Glad to know that your issue is resolved. 

If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.


Regards, 

Diya 



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