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Beginner
495 Views

I am unable to connect to the DevCloud through ssh in Ubuntu 18.04.

The error message says it is due to a invalid format error of the key. I have followed the steps in the instructions with no luck. I had to change the name of the key in the "config" file and the commands due to the key that I downloaded from the site didn't have the same name. The key had a format "devcloud-access-key-XXXXX" where XXXXX are 5 digits, in the instructions it is "devcloud-access-key-uXXXXX". I don't think that has anything to do but I am just saying it so it can be fix.

Below the error:

 

Load key "/home/dani/Descargas/devcloud-access-key-XXXXX": invalid format

XXXX@XXXXX.intel.com: Permission denied (publickey,gssapi-keyex,gssapi-with-mic).

ssh_exchange_identification: Connection closed by remote host

 

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3 Replies
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Moderator
109 Views

Hi,

 

Please confirm that you had given the same key name for 'IdentityFile' and 'ProxyCommand' field in config file. It would be great if you could provide a screen shot of the config file you are using. 

Please ensure that you had provided the permission for key and config file using the below commands.

 

chmod 600 ~/[path_to_your_key]/devcloud-access-key-xxxxx

chmod 600 ~/.ssh/config

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Moderator
109 Views

Hi,

 

Could you please confirm if the issue is resolved.

Please be informed that the thread will get closed within 2 business days assuming that the solution provided was helpful.

 

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Highlighted
Moderator
109 Views

Hi,

 

Since we have not received a response, we are closing this thread with the assumption that the issue got resolved. Feel free to open a new thread if you face further issues. 

 

After case closure, you will receive a survey email. We appreciate it if you can complete this survey regarding the support you received.

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