Intel® DevCloud
Help for those needing help starting or connecting to the Intel® DevCloud
Announcements
The Intel sign-in experience has changed to support enhanced security controls. If you sign in, click here for more information.
1342 Discussions

Intel Dev Cloud - Access Expired

MaidBajramovic
Beginner
585 Views

Hello,

 

my account to Intel DevCloud has expired a few days ago. Now I am trying to access the Jupyter Lab but it looks like I have to enroll again. Once I try to submit the enrolment form, I am being redirected to the page which shows the message shown below:

 

There is already a DevCloud account associated with this email. Go to https://software.intel.com/devcloud  to access. For assistance resolving account issues, visit the Intel DevCloud Forum.

 

When I click on the first link in the message and try to open Jupyter (from linked page), I am being redirected again to the page with enrolment message.

 

Can you help me to get an access to Intel DevCloud again?

 

Kind regards

0 Kudos
1 Solution
ChrisB_Intel
Moderator
526 Views

Apologies for the delay. Unfortunately once an account has expired there is no way to reactivate it. You do have to enroll again. It looks like you got stuck in a bit of a loop. Please try the link below, and hopefully it will allow you to complete the process of re-registering.


https://www.intel.com/content/www/us/en/my-intel/devcloud-sign-in.html?redirect=https://www.intel.com/content/www/us/en/forms/idz/devcloud-registration.html?tgt=https://www.intel.com/content/www/us/en/secure/forms/devcloud-enrollment/account-provisioning.html


Please let me know if this works for you.


Thanks

Chris



View solution in original post

6 Replies
JyothisV_Intel
Moderator
556 Views

Hi,


Good day to you.


Thank you for posting in Intel Communities.


Sorry for the inconvenience caused. Could you kindly let us know which Intel DevCloud you're using? Is it Intel DevCloud for oneAPI or Intel DevCloud for Edge or Intel DevCloud for FPGA?


Thanks and Regards,

Jyothis V James


MaidBajramovic
Beginner
553 Views

Hi,

 

I am using Intel DevCloud for Edge.

ChrisB_Intel
Moderator
527 Views

Apologies for the delay. Unfortunately once an account has expired there is no way to reactivate it. You do have to enroll again. It looks like you got stuck in a bit of a loop. Please try the link below, and hopefully it will allow you to complete the process of re-registering.


https://www.intel.com/content/www/us/en/my-intel/devcloud-sign-in.html?redirect=https://www.intel.com/content/www/us/en/forms/idz/devcloud-registration.html?tgt=https://www.intel.com/content/www/us/en/secure/forms/devcloud-enrollment/account-provisioning.html


Please let me know if this works for you.


Thanks

Chris



MaidBajramovic
Beginner
524 Views

Is it possible to enroll using the e-mail address I used before? This form does not allow me to enroll using the e-mail address I used on the account that expired (my company mail). I submitted using the private mail and received verification link. 

 

Do you know when I will be able to access Dev Cloud for Edge and be able to access Jupyter Lab? It is pretty urgent for me to get access. 

 

Thanks,

Bajramovic Maid

MaidBajramovic
Beginner
521 Views

It works now (with private e-mail address).

Thanks a lot!

 

 

Reply