Intel DevCloud Renewal

[ghnunes]

Hello how are you ? As I described in the case, https://community.intel.com/t5/Intel-DevCloud/Intel-DevCloud-Renewal/m-p/1419980#M6251, I'm having trouble renewing my license and as I'm still running several experiments from my master's I'm afraid my files will be deleted, since the license will expire on the 22nd of October. Could you do something so that my files and accesses are not lost?

Thanks!!

[JesusE_Intel]

Hi ghnunes,

We have identified a bug and are working with the appropriate teams to resolve it. I will let you know once I have additional information.

In the meantime, I recommend creating a backup of your data on your local system.

Regards,

Jesus

[ghnunes]

Hello @JesusE_Intel , I saw that the correct expiration date is now appearing on the homepage, has the problem been resolved?

[JesusE_Intel · Accepted solution]

Hi ghnunes,

Yes, the issue has been resolved. Please let me know if you have any further questions.

Regards,

Jesus

[JesusE_Intel]

If you need any additional information, please submit a new question as this thread will no longer be monitored.