Job queued forever

RJimé1 · ‎03-26-2020

Hello,

I have been using DevCloud normally until jobs started getting stucked in the queue a couple hours ago. There are plenty of free nodes and no matter how much I wait the job will remain queued. What can I do? My account is u39146.

Thank you.

AthiraM_Intel · ‎03-26-2020

Hi,

Thanks for reaching out to us.

This seems to be a temporary issue and it is working fine now. Could you please check again and let us know.

Sorry for the inconvenience.

W_E_Intel · ‎03-27-2020

Hello AthiraM,

I have the same problem for couple of days. the problem is not solved yet!

thanks

X

AthiraM_Intel · ‎03-27-2020

Hi,

We will contact the concerned team and get back to you soon.

Thanks

RJimé1 · ‎03-27-2020

Hello AthiraM,

This was solved several hours after posting my question spontaneously (I guess you fixed it). Is this problem very common? I highly depend on DevCloud for my work at the moment, and it kept me idle yesterday almost the whole day.

Thank you

Edit: the problem has appeared again. Could you fix it, please?

ArunJ_Intel · ‎03-29-2020

Hey Ramon,

Sorry for the inconvenience caused. We have reached out to admin team regarding this. This problem is not common and could be due to some upgrades going on at admin side. We could observe the issue is resolved as of now.

Arun Jose

AthiraM_Intel · ‎03-31-2020

Hi,

This issue is resolved now. Could you please check and confirm?

Thanks.

RJimé1 · ‎04-01-2020

AthiraM_Intel (Intel) wrote:
Hi,
This issue is resolved now. Could you please check and confirm?

Thanks.

Hi,

I confirm it is solved.

Thank you.

AthiraM_Intel · ‎04-01-2020

Hi,

Thanks for the confirmation.

We are closing this thread. Please feel free to open a new thread if you face any further issues.

Thanks.