My account has been deactivated after I trying to run proot,how can I restore my account now

[subenhon]

I am not running a mining program，how can I restore my account now

[RemyaP_Intel]

Hi,

Thank you for posting in Intel Communities

Could you please tell us which DevCloud you are using. Is it DevCloud for OneAPI/FPGA/Edge?

Also, we have requested for your DevCloud user id in private. Kindly share.

Regards,

Remya Premdas

[subenhon]

I using the OneAPI and Edge

[RemyaP_Intel]

Hi,

We are working on this issue internally. We will let you know the updates.

Regards,

Remya

[RemyaP_Intel]

Hi,

We are sorry to inform you that we will not be able to restore your account since it got deactivated.

The use of DevCloud is limited to learning OneAPI and its applications in academia and industry. The use of "proot" basically allows users not to need any privileges or setup to do things. This usage is not allowed in DevCloud. We recommend you get a new account.

If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.

Regards,

Remya Premdas