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Novice
188 Views

Older account environment differs from new one.

While running OpenCL ingest example on two accounts that our company has we have found a difference that breaks execution of this example. I posted all of the details here:

https://community.intel.com/t5/Intel-oneAPI-Base-Toolkit/Ingest-OpenCL-by-source-example-fauls-to-ru...

Most likely the difference is environment elated. Please take a look at 2019 account u34222 and make its environment the same as 2020 account u44838 which has run GPU OpenCL example without a problem.

Thanks!

 

 

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4 Replies
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Moderator
162 Views

Hi,


Thanks for reaching out.


We have forwarded your request to the admin team.Also there may be a chance of data loss,so kindly make a backup of important files.




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Highlighted
Moderator
126 Views

Hi,


Sorry for the delay.


Since your account which needs to be fixed is very old, the best way to resolve your issue is to apply for a new account and also there are lot of changes in the new devcloud accounts.You can apply for new account here https://intelsoftwaresites.secure.force.com/DevCloud/


Thanks.



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Highlighted
Moderator
111 Views

Hi,

Could you give us an update?Has this issue been resolved?


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Highlighted
Moderator
68 Views

Hi,


We are assuming that the solution provided helped and would no longer be monitoring this issue.Please raise a new thread if you have further issues.


Thanks.


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