Permission denied (publickey, .......)

[ana_MF]

I'm using the oneAPI and every I try to connect a got the following message:

Permission denied (publickey,gssapi-keyex,gssapi-with-mic).
kex_exchange_identification: Connection closed by remote host

What did happen? I'm using it for study purposes

[ana_MF]

???

[AthiraM_Intel]

Hi,

Thank you for posting in Intel communities.

Could you please download the "setup-devcloud-access-xxxxx.txt" file again and try connecting DevCloud?

Your issue might be due to corrupted ssh key. Also make sure that the path to config is correct.

Also please let us know whether you are able to connect jupyter lab?

Thanks

[ana_MF]

Unfortunately, I can't. You deactivated my account for no reason.

[AthiraM_Intel · Accepted solution]

Hi,

We are extremely sorry for the inconvenience caused.

We had a crypto mining issue on June 13th that almost caused DevCloud to shutdown. During this time miner accounts were deactivated plus few other accounts got inadvertently deactivated. Our apologies.

Please get a new account here: https://intelsoftwaresites.secure.force.com/DevCloud/

Once you get the new account, let us know the account. We will see if we can copy user data from old ->new.

Thanks.

[AthiraM_Intel]

Hi,

Thanks for accepting our solution. Hope you are able to create new account. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.

Thanks