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Permission denied (publickey)

PBhar
Student Ambassador
813 Views

I'm unable to ssh into my account.

❯ ssh devcloud

u37216@devcloud:  Permission denied (publickey)

I'm getting the above error.

 

0 Kudos
11 Replies
AthiraM_Intel
Moderator
813 Views

Hi,

Thanks for reaching out to us.

Could you please verify the given config file with yours  

Host devcloud
User uxxxxx
HostName c009
Port 4036
IdentityFile "<Path>/devcloud-access-key-xxxxx.txt"
ProxyCommand ssh -T -i "<Path>/devcloud-access-key-xxxxx.txt" guest@devcloud.intel.com

If there is no change , please download the key once more and try again.

Manually verify whether the key file is present in the ~/.ssh folder and set correct permissions as below:

chmod 600 ~/.ssh/devcloud-access-key-xxxxx.txt
chmod 600 ~/.ssh/config 

If the issue still persists, please let us know.

PBhar
Student Ambassador
813 Views

Yes. I've verified. I followed the same instructions which I received in the welcome email. The issue still persists.

Dan_P_Intel
Employee
813 Views

Hey Prajjwal,

Perhaps there's an easier way to reconfigure your SSH connection.

Step1: backup your ~/.ssh folder. For example you can rename it to: ~/.ssh.old.

Step2: go to https://devcloud.intel.com/oneapi/connect/connect-with-ssh-linux-macos/.
Not long ago we have added a script to automate the SSH config for the DevCloud. Follow the instructions and let us know if that solved your connection problem.

Thank you!
 

PBhar
Student Ambassador
813 Views

I followed this same instructions as you said. It still doesn't work.

AthiraM_Intel
Moderator
813 Views

Hi Prajjwal,

We have sent you new credentials, please download the keys as described under the "connect" section. Please find the attached screenshot of the connect section.

If you face any issue please let us know.

 

Thanks

PBhar
Student Ambassador
813 Views

I tried with both automated and manual. It still doesn't work.

AthiraM_Intel
Moderator
813 Views

Hi Prajjwal,

We couldn't observe any issue in DevCloud connection from our end

Could you please share the complete steps you followed so that we can verify.

 

Thanks

PBhar
Student Ambassador
813 Views

Automated:

bash ~/Downloads/setup-devcloud-access-37216.txt

 

Manual

mv ~/Downloads/devcloud-access-key-37216.txt ~/.ssh/

 

This step: Add the following lines to file ~/.ssh/config (if you do not have this file, simply create one)

chmod 600 ~/.ssh/devcloud-access-key-37216.txt chmod 600 ~/.ssh/config

AthiraM_Intel
Moderator
790 Views

Hi Prajjwal,


We have contacted the concerned team. Will get back to you soon.


Thanks



AthiraM_Intel
Moderator
721 Views

Hi Prajjwal,


We have already sent the new credentials to you. If you are still facing the same issue, then your account is corrupted beyond recovery. You can apply for a new account here https://intelsoftwaresites.secure.force.com/DevCloud/


Could you please let us know if we can close this case?


Thanks


AthiraM_Intel
Moderator
682 Views

Hi,


We haven't heard back anything from you. So, we are closing this case assuming that your issue is resolved . Please feel free to raise a new thread if you have any further issues.


Thanks.


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