Rendering Toolkit desktop not usable

[LLiu22]

Hi,

After successfully setup the Remote Desktop, I found it seems can do nothing in such environment, since even not possible to open a Terminal.

Here is the screen captured, please help to check if anything is wrong, thanks!

Regards,

Lan

[AlekhyaV_Intel]

Hi,

Thank you for posting in Intel Communities.

We followed all the steps in this document and didn't face any issue: https://devcloud.intel.com/oneapi/documentation/rendering-toolkit-for-linux/

1. Add this configuration at the end of the config file (mentioned in https://devcloud.intel.com/oneapi/documentation/connect-with-ssh-linux-macos/)

# SSH Tunnel config
Host *.aidevcloud
User uXXXXX
IdentityFile ~/.ssh/devcloud-access-key-XXXXX.txt
ProxyCommand ssh -T devcloud nc %h %p
LocalForward 5022 localhost:22
LocalForward 5901 localhost:5901

2.  The steps you followed are correct upto

ssh sXXX-nXXX.aidevcloud

3.  Please ensure that you ran the above command in a new terminal

4.  We saw that you gave localhost:1 as the VNC server. Ensure the password given is the otp that is obtained after running the below command in the first terminal

/opt/TurboVNC/bin/vncserver -otp

Did you follow the exact steps in the above mentioned documentation? Could you please share your steps?

Regards,

Alekhya

[LLiu22]

Hi Alekhya,

Thanks for your detailed reply! Today, I try to connect again, and it seems work now. Maybe, it need some time to warm-up, :).

Regards,

Lan

[AlekhyaV_Intel]

Hi,

Glad to know that your issue is resolved. Thanks for the confirmation. If you need any further assistance, please post anew thread as this thread will no longer be monitored by Intel.

Regards,

Alekhya