Sorry, we can't find an active DevCloud account to extend.

[Frolo]

Hello. I'm using DevCloud oneAPI.

I tried to send an extension request after receiving an email notification that my account will expire in 15 days. However, the extension request webpage was loaded normally and then changed to a page showing an error in an instant, so even after reloading several times, the extension request could not be seen. Could you please solve this problem?

Your help is always appreciated.

Frolo

 

[JaideepK_Intel]

Hi,

Thank you for posting in Intel Communities.

Could you please share your user ID?

Thanks,

Jaideep

[Frolo]

Hi,

Thank you for your reply.

uxxxxx is my user ID. 

Best,

Frolo

[Frolo]

Hello.

Thankfully, I have received an email regarding the extension of my expiration date, so feel free to close this issue at any time.

Thank you very much.

Frolo

[JaideepK_Intel]

Hi

Your Account access is extended . If this resolves your issue, make sure to accept this as a solution. This would help others with similar issue. Thank you.

Thanks,

Jaideep

[Frolo]

Hi

I checked from my side that my account access (devcloud oneapi) has been extended by you. Your kind support solved my problem. Thank you very much.

Best regards,

Frolo

[JaideepK_Intel]

Hi,

Glad to know that your issue is resolved. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.

Thanks,

Jaideep