Sorry, we can't find an active DevCloud account to extend.

Frolo · ‎02-12-2022

Hello. I'm using DevCloud oneAPI.

I tried to send an extension request after receiving an email notification that my account will expire in 15 days. However, the extension request webpage was loaded normally and then changed to a page showing an error in an instant, so even after reloading several times, the extension request could not be seen. Could you please solve this problem?

Your help is always appreciated.

Frolo

JaideepK_Intel · ‎02-13-2022

Hi,

Thank you for posting in Intel Communities.

Could you please share your user ID?

Thanks,

Jaideep

Frolo · ‎02-14-2022

Hi,

Thank you for your reply.

uxxxxx is my user ID.

Best,

Frolo

Frolo · ‎02-15-2022

Hello.

Thankfully, I have received an email regarding the extension of my expiration date, so feel free to close this issue at any time.

Thank you very much.

Frolo

JaideepK_Intel · ‎02-15-2022

Hi

Your Account access is extended . If this resolves your issue, make sure to accept this as a solution. This would help others with similar issue. Thank you.

Thanks,

Jaideep

Frolo · ‎02-15-2022

Hi

I checked from my side that my account access (devcloud oneapi) has been extended by you. Your kind support solved my problem. Thank you very much.

Best regards,

Frolo

JaideepK_Intel · ‎02-17-2022

Hi,

Glad to know that your issue is resolved. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.

Thanks,

Jaideep