Intel® DevCloud
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Sorry, we can't find an active DevCloud account to extend.

Frolo
New Contributor I
1,504 Views

Hello. I'm using DevCloud oneAPI.

 

I tried to send an extension request after receiving an email notification that my account will expire in 15 days. However, the extension request webpage was loaded normally and then changed to a page showing an error in an instant, so even after reloading several times, the extension request could not be seen. Could you please solve this problem?

 

Your help is always appreciated.

 

Frolo

 

error.PNG

 

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6 Replies
JaideepK_Intel
Employee
1,491 Views

Hi,


Thank you for posting in Intel Communities.

Could you please share your user ID?


Thanks,

Jaideep


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Frolo
New Contributor I
1,485 Views

Hi,

 

Thank you for your reply.

uxxxxx is my user ID. 

 

Best,

Frolo

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Frolo
New Contributor I
1,472 Views

Hello.

 

Thankfully, I have received an email regarding the extension of my expiration date, so feel free to close this issue at any time.

 

Thank you very much.

 

Frolo

 

 

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JaideepK_Intel
Employee
1,470 Views

Hi

 

Your Account access is extended . If this resolves your issue, make sure to accept this as a solution. This would help others with similar issue. Thank you.

 

Thanks,

Jaideep

 

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Frolo
New Contributor I
1,457 Views

Hi

 

I checked from my side that my account access (devcloud oneapi) has been extended by you. Your kind support solved my problem. Thank you very much.

 

Best regards,

Frolo

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JaideepK_Intel
Employee
1,444 Views

Hi,


Glad to know that your issue is resolved. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.


Thanks,

Jaideep


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