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250 Views

Still getting the extension request I don't understand please help I did it last month for 90 days

please help I don't understand I am getting the extension request please help I don't understand I did it last month with the project I am currently working on.

 

these are my credentials

Username: u38804

Uuid: 31ea3df0-e543-4372-b446-e3efc6142769

Node name: c009

Please help

 

this is the due date they are giving me

 

Your access will expire on Jul 10 2020 00:00:00 UTC. At that time, your account and data will be deleted.

 

I don't understand please help.

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3 Replies
ChithraJ_Intel
Moderator
236 Views

Hi Franck,


Thanks for reaching out to us.

We had already extended your access to Intel® DevCloud. Please refer to this thread for the confirmation: https://community.intel.com/t5/Intel-DevCloud/Hello-still-waiting-on-my-extension-please/m-p/1187151...


You can check the extended date as follows:

1. Open the URL : https://devcloud.intel.com/datacenter/home/

2. If you aren't login to the Intel® DevCloud account, Click on sign-in. It will ask for an URL. Please find it in your Devcloud welcome email and copy the URL containing a "uuid" argument.

3. You can find your access extended date there.If the access has extended, please ignore those emails.


Hopes this helps. Please let me know the updates.


Regards, 

Chithra


ChithraJ_Intel
Moderator
210 Views

Hi Franck,


Could you please give an update on this. Are you able to see your access extension date as mentioned above? If so, can we close this case?


Thanks.


ChithraJ_Intel
Moderator
192 Views

Hi Franck,


We haven't heard back anything from you. So, we are closing this case by assuming that your issue got resolved. Please feel free to raise a new thread if you have any further issues.


Thanks.


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