Still getting the extension request I don't understand please help I did it last month for 90 days

[Tchouanga__Franck]

please help I don't understand I am getting the extension request please help I don't understand I did it last month with the project I am currently working on.

these are my credentials

Username: u38804

Uuid: 31ea3df0-e543-4372-b446-e3efc6142769

Node name: c009

Please help

this is the due date they are giving me

Your access will expire on Jul 10 2020 00:00:00 UTC. At that time, your account and data will be deleted.

I don't understand please help.

[ChithraJ_Intel]

Hi Franck,

Thanks for reaching out to us.

We had already extended your access to Intel® DevCloud. Please refer to this thread for the confirmation: https://community.intel.com/t5/Intel-DevCloud/Hello-still-waiting-on-my-extension-please/m-p/1187151#M1136

You can check the extended date as follows:

1. Open the URL : https://devcloud.intel.com/datacenter/home/

2. If you aren't login to the Intel® DevCloud account, Click on sign-in. It will ask for an URL. Please find it in your Devcloud welcome email and copy the URL containing a "uuid" argument.

3. You can find your access extended date there.If the access has extended, please ignore those emails.

Hopes this helps. Please let me know the updates.

Regards, 

Chithra

[ChithraJ_Intel]

Hi Franck,

Could you please give an update on this. Are you able to see your access extension date as mentioned above? If so, can we close this case?

Thanks.

[ChithraJ_Intel]

Hi Franck,

We haven't heard back anything from you. So, we are closing this case by assuming that your issue got resolved. Please feel free to raise a new thread if you have any further issues.

Thanks.