Unable to launch Jupyter Lab/Hub

[Murty_Sirigineedi]

I am unable to launch Jupiter Lab since yesterday. I get the following error. What could be the reason

500 : Internal Server Error

Error in Authenticator.pre_spawn_start: RuntimeError Can not resolve name for server unsupported. (rc = -2 - ) Cannot resolve specified server host 'unsupported'. qsub: cannot connect to server unsupported (errno=15010) Access from host not allowed, or unknown host

You can try restarting your server from the home page.

[Murty_Sirigineedi]

I have cleared the Cookies and browsing data and tried again. Still it is not working.

[FelipeML]

I have the same problem.

This morning I could at least connect through ssh, but right now I can't connect at all.

[JaideepK_Intel]

Hi,

Thank you for posting in Intel Communities.

We are also facing a similar issue. We are working on this internally and will get back to you with an update.

Regards,

Jaideep

[JaideepK_Intel]

Hi

Thanks for your patience. The issue via SSH is fixed now. Could you please check from your end and let us know if the issue still persists?

If this resolves your issue, make sure to accept this as a solution. This would help others with similar issue. Thank you!

Regards,

Jaideep

[faizaldev]

Hello Admin / moderator

Via Yupiter Hub, still waiting https://jupyter.oneapi.devcloud.intel.com/hub/login

Just updated

Thanks

[JaideepK_Intel · Accepted solution]

Hi

Good day to you.

The issue is fixed now. Could you please clear your browser cookies, cache and try again ?. If the issue still persists please let us know.

If this resolves your issue, make sure to accept this as a solution. This would help others with similar issue. Thank you!

Regards,

Jaideep

[JaideepK_Intel]

Hi,

Glad to know that your issue is resolved. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.

Regards,

Jaideep