Why can't I log in with putty?

[Gao__Chao]

HI, I am trying to log in with Putty, however, when I am done finished testing connectivity, I get a wrong window which says that "Remote side unexpectedly closed network connection".

Could anyone tell me what mistake I made and how to solve it?

[ArunJ_Intel]

Hey Chao,

Thank you for reaching us.

Please try the following steps to resolve your issue

1)Could you please check whether the key is loaded into pageant. If not can you please load it and then try to connect.

2)Could you check if you are behind any proxy if so please try to connect to DevCloud in open internet and see if it works.

Hope this helps.

Thanks

Arun

[ArunJ_Intel]

Hey Chao,

Hope you have tried out the steps we provided. Could you please confirm if your issue is resolved.

Thanks 

Arun Jose

[ArunJ_Intel]

Hey Chao,

We are closing this case assuming the solution provided helps. Please feel free to raise a new thread in case of further issues

Thanks

Arun Jose