cannot access devcloud through ssh : permission denied (publickey)

[amariani]

Hello,

I recently created an account on devcloud and I was trying to access it. I am using ubuntu on Windows through the WSL, where I followed the steps listed listed in the automated ssh for the setup.

Could you please help me?

regards

[AthiraM_Intel]

Hi,

Thank you for posting in Intel Communities.

We are extremely sorry for the inconvenience caused. Kindly follow the below steps.

Steps to check your account and remediate:

1.   Sign into DevCloud : https://devcloud.intel.com/oneapi/

2.   Login/launch Jupyter – Launch Jupyter

3.   Note down account number as shown below in the Welcome.ipynb notebook

 4.   Next, login with ssh – if error does not show up your account is good.

5.   if permission denied(public key) error message shows up during login with ssh then:

a.   Check your .ssh/config : cat .ssh/config

b.   Does your account number in your ssh/config match with the one showed in in Jupyter(Example : 12345)

c.   Make sure correct account number is reflected in the config file. If not, edit your .ssh/config to correct the account number in .ssh/config to be same as the one with what you see in Jupyter

d.   Login with ssh again

If at any point during the above steps you notice files missing please contact us with your original account number and the correct account number – we will work with the engineering team to help assist copy your files over.

Thanks

[amariani]

Hello,

I checked the user number as suggested and I followed the suggested steps, but the problem persists, I keep on getting thhe same (publickey) error.

regards

[AthiraM_Intel]

Hi,

Could you please share your userid (uxxxxx) privately?

Thanks

[AthiraM_Intel]

Hi,

We have not heard back from you. This thread will no longer be monitored by Intel. If you need further assistance, please post a new question.

Thanks

[Custler]

If you have a lot of keys in ssh agent, it will try all of them and you will receive fail the connection before devcloud key used

It is necessary to change the connection config in ~/.ssh/config smthg like this:

Host devcloud
    User uXXXXXX
    IdentitiesOnly yes
    IdentityFile ~/.ssh/devcloud-access-key-XXXXXX.txt
    ProxyCommand ssh -o IdentitiesOnly=yes -T -i ~/.ssh/devcloud-access-key-XXXXXX.txt guest@ssh.devcloud.intel.com