Intel® DevCloud
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cannot connect to devcloud, ask me to log on again and again

0cch
Beginner
401 Views

the attachment is the video

0 Kudos
3 Replies
AbhijeetJ_Intel
Moderator
391 Views

 

Hi,

Thank you for reaching out. Could you please try following these steps?

If you already have a devcloud for OneAPI account

  1. Please try opening the website in the incognito tab or after clearing the cache.
  2. We could see in the video it says, “It looks like you already have a devcloud account”. Could you please confirm the same and also ensure that your account is not expired? You can check your devcloud expiry date here.1.jpg
  3.  Please try signing out and then signing in again

If you don’t have a devcloud for OneAPI account

  1. After clicking the Sign-in button you should see the page like this  2.jpg
  2. Sign in using your intel credentials if you have already signed up or else sign up using the “Register for Intel Developer Zone” button
  3. After signing in, click on either “Get Free Access” or the “Enroll button” to get an enrollment form to fill in to get OneAPI Devcloud account.3.jpg
  4. Enter the details as mentioned to get a OneAPI Devcloud account.4.jpg
  5. You would get a confirmation on screen and via email that account creation is successful, and the created devcloud user id would be of the form uXXXXX.

 

Hope this helps.

Regards

Abhijeet

 

 

AbhijeetJ_Intel
Moderator
342 Views

Hi,

Is your issue resolved?

Please let us know if the issue still persists.

Regards

Abhijeet


AbhijeetJ_Intel
Moderator
292 Views

Hi,

I assume that your issue is resolved. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel

Regards

Abhijeet


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