cant access VPN , The password showed invalid

[Shreeya1]

I am not able to access via VPN and it shows sometime the password is invalid as Ihave been tried in several times.

Can you please help me.

Thank you!

[JaideepK_Intel]

Hi,

Thank you for posting in Intel Communities.

Can you please share the below details:

• Which devcloud are you using ? (OneApi/Edge/FPGA)
• Without VPN were you able to connect to the devcloud ?
• If possible can you share your config file ? (Please hide your devcloud id while sharing config file)

Can you please run the below command and attach the log files:

ssh -vvv devcloud

Thanks,

Jaideep

[JaideepK_Intel]

Hi,

Can you please share the details mentioned above.

Thanks,

Jaideep

[Shreeya12]

Hi ,

Yes, I have been tried to change the password and tried in 3 times to change the password.

Now it has worked successfully.

Sorry for not replaying.

Thank You for your sincere support!

Regards,

Shreeya

[JaideepK_Intel]

Hi,

Thank you for the confirmation. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.

Thanks,

Jaideep

[josed19x]

I try to change my VPN's password because it expired. The system only tell me it needs 8 characters, but it doesn't explain me witch kind of characters I need to include in the new password.