Intel® DevCloud
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devcloud account was deactivated

ahayashi
Beginner
599 Views

Hi,

 

My account (u189375) was automatically deactivated last week due to "Your Developer Cloud account has been deactivated due to observed prohibited use such as cryptocurrency mining, data scraping, malicious program or tampering with Developer Cloud services.".

 

I just wanted to clarify that I was doing the same as what @jishengz was doing (building several software, https://community.intel.com/t5/Intel-DevCloud/devcloud-account-was-deactived/m-p/1469376#M7705) and was not doing anything like Crypto mining.

 

I know a proposed solution is to create a new account with another email address. I will do that when I get a chance.

 

Thanks,

 

Akihiro

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ThasneemV_Intel
Moderator
561 Views

Hi,


Thanks for posting in Intel Communities.

 

In our efforts to stop the progress of cryptocurrency miners and keep DevCloud compute resources free and available to our valued developers, we have had to take both automated and manual action against unauthorized activities by termination or deactivation of accounts. Unfortunately, while infrequent, several valid accounts have been terminated inadvertently during this process.

 

We apologize for any inconvenience it may have caused and we are continually working to avoid this and create new capabilities for account recovery. 

Kindly register to open a new account here: https://software.intel.com/devcloud/oneapi

 

If you face any issues please connect back to us. 

If this resolves your issue, make sure to accept this as a solution. This would help others with similar issue. Thank you!


Regards,

Thasneem Vazim


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ThasneemV_Intel
Moderator
497 Views

Hi,


We have not heard back from you. Could you please give us an update?.


Regards,

Thasneem Vazim


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ThasneemV_Intel
Moderator
420 Views

Hi,


We assume that your issue is resolved. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.


Thanks,

Thasneem Vazim



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