Intel® DevCloud
Help for those needing help starting or connecting to the Intel® DevCloud
1639 Discussions

not able to renew DevCloud account

BY_Choi_Tera
Beginner
477 Views

Hi,

I got a mesage from DevCloud that my DevCloud access will be expired in 14 days.

I tried to renew my access. However failed.

It came to a screen with a message as below.

" Sorry, we can't find an active DevCloud account to extend. You are free to create a new account or contact our DevCloud Forum if you feel this an error."

Will you check my DevCloud account and help me renew my access ?


BY Choi

0 Kudos
1 Solution
ChrisB_Intel
Moderator
464 Views

Your account has been corrected, you should be good to go through July.


Please let me know if you have any questions.


Thanks

Chris



View solution in original post

0 Kudos
2 Replies
ChrisB_Intel
Moderator
466 Views

My apologies for the issues, please allow me to investigate and get back to you.


Thanks

Chris



0 Kudos
ChrisB_Intel
Moderator
465 Views

Your account has been corrected, you should be good to go through July.


Please let me know if you have any questions.


Thanks

Chris



0 Kudos
Reply