ssh changes

[Victor_E_1]

I made the ssh/config changes as indicated, managed to log in to devcloud, but today I'm getting

```

[~:10] ssh devcloud
guest@ssh.devcloud.intel.com: Permission denied (publickey,gssapi-keyex,gssapi-with-mic).
kex_exchange_identification: Connection closed by remote host
Connection closed by UNKNOWN port 65535

```

Any ideas?

[Gopika_Intel]

Hi,

Thank you for reaching out. Could you please share with us the following information so that we can help you solve the issue?

1. Are you able to access devcloud using Jupyter notebook?

To access devcloud using jupyter lab. Please follow the below steps:

o  Go to the link: https://devcloud.intel.com/oneapi/get_started/.

o  At the end of the page, Under Connect with Jupyter* Lab, click on Launch JupyterLab*.

2. What are the ssh/config changes that you made?

3. Contents of your config file.

Regards

Gopika

[Victor_E_1]

That Jupyter link says I first need to enroll. Does that mean that my access to devcloud was terminated? I used it a week ago or so, and have not had any emails about access expiring.

[~:15] cat ~/.ssh/config
Host devcloud
User u49318
IdentityFile ~/.ssh/devcloud-access-key-49318.txt
ProxyCommand ssh -T -i ~/.ssh/devcloud-access-key-49318.txt guest@ssh.devcloud.intel.com

[Gopika_Intel]

Hi,

Thank you for the update. You can check whether your devcloud account access is expired or not by checking the expiry date on the top right corner in this link after signing in: https://devcloud.intel.com/oneapi/home/ ,or the link which you received in your devcloud welcome email. It would be of this form: https://devcloud.intel.com/oneapi/?uuid=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxx  

If it is past the expiry date, then we are extremely sorry. A devcloud account once expired can neither be extended nor its data retrieved. Please create a new devcloud account for further use.

Regards

Gopika

[Victor_E_1]

I can not get to https://devcloud.intel.com/oneapi/home/  : it immediately redirects me to the enrollment page.

[Gopika_Intel]

Hi,

Thank you for the update. You will get a notification mail when the devcloud account is about to expire. We suggest you check in the spam or junk mails’ folder to ensure that the mail is not missed. If you have not received such a mail, we will check internally to see if the account has been expired or not.

Regards

Gopika

[Gopika_Intel]

Hi,

We are extremely sorry to inform that your devcloud account access has been expired. A devcloud account once expired can neither be extended nor its data retrieved. Please create a new devcloud account for further use. To create a new devcloud account please enroll in this link: https://devcloud.intel.com/oneapi/ . Please keep track of the expiration date which can be seen at the top right corner of devcloud homepage. And, please backup your data frequently so that nothing is lost. This is a screenshot highlighting the expiration date and the Request Extension option.

We are sorry for the inconvenience caused.

Regards

Gopika

[Gopika_Intel]

Hi,

We have not heard back from you. So we will close this inquiry now. If you need further assistance, please post a new question.

Regards

Gopika