Intel® DevCloud
Help for those needing help starting or connecting to the Intel® DevCloud
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.

ssh changes

Victor_E_1
Beginner
584 Views

I made the ssh/config changes as indicated, managed to log in to devcloud, but today I'm getting

 

```

[~:10] ssh devcloud
guest@ssh.devcloud.intel.com: Permission denied (publickey,gssapi-keyex,gssapi-with-mic).
kex_exchange_identification: Connection closed by remote host
Connection closed by UNKNOWN port 65535

```

 

Any ideas?

0 Kudos
7 Replies
Gopika_Intel
Moderator
565 Views

Hi,

Thank you for reaching out. Could you please share with us the following information so that we can help you solve the issue?

1. Are you able to access devcloud using Jupyter notebook?

To access devcloud using jupyter lab. Please follow the below steps:

o  Go to the link: https://devcloud.intel.com/oneapi/get_started/.

o  At the end of the page, Under Connect with Jupyter* Lab, click on Launch JupyterLab*.

2. What are the ssh/config changes that you made?

3. Contents of your config file.

 

Regards

Gopika

 

Victor_E_1
Beginner
552 Views

That Jupyter link says I first need to enroll. Does that mean that my access to devcloud was terminated? I used it a week ago or so, and have not had any emails about access expiring.

 

[~:15] cat ~/.ssh/config
Host devcloud
User u49318
IdentityFile ~/.ssh/devcloud-access-key-49318.txt
ProxyCommand ssh -T -i ~/.ssh/devcloud-access-key-49318.txt guest@ssh.devcloud.intel.com
Gopika_Intel
Moderator
543 Views

Hi,

Thank you for the update. You can check whether your devcloud account access is expired or not by checking the expiry date on the top right corner in this link after signing in: https://devcloud.intel.com/oneapi/home/ ,or the link which you received in your devcloud welcome email. It would be of this form: https://devcloud.intel.com/oneapi/?uuid=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxx  

devcloud.jpg

If it is past the expiry date, then we are extremely sorry. A devcloud account once expired can neither be extended nor its data retrieved. Please create a new devcloud account for further use.

Regards

Gopika

 

Victor_E_1
Beginner
509 Views

I can not get to https://devcloud.intel.com/oneapi/home/  : it immediately redirects me to the enrollment page.

Gopika_Intel
Moderator
483 Views

Hi,

 

Thank you for the update. You will get a notification mail when the devcloud account is about to expire. We suggest you check in the spam or junk mails’ folder to ensure that the mail is not missed. If you have not received such a mail, we will check internally to see if the account has been expired or not.

 

Regards

Gopika


Gopika_Intel
Moderator
445 Views

Hi,

We are extremely sorry to inform that your devcloud account access has been expired. A devcloud account once expired can neither be extended nor its data retrieved. Please create a new devcloud account for further use. To create a new devcloud account please enroll in this link: https://devcloud.intel.com/oneapi/ . Please keep track of the expiration date which can be seen at the top right corner of devcloud homepage. And, please backup your data frequently so that nothing is lost. This is a screenshot highlighting the expiration date and the Request Extension option.

devcloud_info.png

We are sorry for the inconvenience caused.

Regards

Gopika

 

Gopika_Intel
Moderator
419 Views

Hi,

We have not heard back from you. So we will close this inquiry now. If you need further assistance, please post a new question.

Regards

Gopika


Reply