unable to connect with intel devcloud ( oneAPI)

[sairajdream]

Dear Intel Devcloud team,

while doing ssh to devcloud I am getting the following error

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@    WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED!     @
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
IT IS POSSIBLE THAT SOMEONE IS DOING SOMETHING NASTY!
Someone could be eavesdropping on you right now (man-in-the-middle attack)!
It is also possible that a host key has just been changed.
The fingerprint for the ECDSA key sent by the remote host is
##(I removed this line just to hide my SHA256 key)##
Please contact your system administrator.
Add correct host key in /home/sai/.ssh/known_hosts to get rid of this message.
Offending ECDSA key in /home/sai/.ssh/known_hosts:1
remove with:
ssh-keygen -f "/home/sai/.ssh/known_hosts" -R "ssh.devcloud.intel.com"
ECDSA host key for ssh.devcloud.intel.com has changed and you have requested strict checking.
Host key verification failed.
kex_exchange_identification: Connection closed by remote host

After this error, I tried to download my "setup-devcloud-access-xxxxx.txt" file so that I can setup everything again. However, this page https://devcloud.intel.com/oneapi/documentation/connect-with-ssh-linux-macos/ shows following error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

I am not able to access the above page to redownload my ssh key.

I request please help me to solve my connection problem.

Thanks in advance

[AlekhyaV_Intel · Accepted solution]

Hi,

Thank you for posting in Intel Communities. We sincerely apologize for the inconvenience caused. DevCloud was down from past two days. You can try the below steps to re-connect to devcloud again.

1) Download the new key from this link: https://devcloud.intel.com/oneapi/documentation/connect-with-ssh-linux-macos/

2) Move/Copy this file to ~/.ssh folder & rename it to "devcloud-access-key-xxxxx.txt"

3) Give permissions to the file/folder as below:

chmod 600 ~/.ssh/devcloud-access-key-xxxxx.txt
chmod 600 ~/.ssh/config

(Ignore this step if you're connecting through Mobaxterm. This step is required only for Cygwin.

If this resolves your issue, please accept this as a solution as it might help others with the similar issue. Thanks in advance. Please let us know if this issue still persists.

Regards,

Alekhya

[sairajdream]

Thank you Alekhya!

Now I am able to access devcloud.
I really appreciate your help

[AlekhyaV_Intel]

Hi,

Thank you for accepting our solution. If you need any further assistance, please post a new question as this thread will no longer be monitored by Intel.

Regards,

Alekhya