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Shuo
Novice
197 Views

weclome email was lost and I can find my uuid to devcloud. How to resend the email?

My welcome email which contains my "uuid" had been deleted by accident and the recycle bin had also been cleared. Now I cannot find my uuid thus I cannot login the devcloud platform. So how can I get my uuid back? Is there a way that I can apply for resending the welcome email? Any answers will be appreciated. 

0 Kudos
11 Replies
RaeesaM_Intel
Moderator
187 Views

Hi,


Thank you for posting in DevCloud Forum.

We will check with the admin team and get back to you.


Raeesa


Shuo
Novice
184 Views

Thanks. 

RaeesaM_Intel
Moderator
153 Views

Hi,


We have contacted you via email. Can you please check and reply so that we can inform the admin team.


Raeesa


Shuo
Novice
147 Views

Hi,

Thanks for your reply. I checked my mailbox and I counldn't find your email. Did you contact me at xxxxxxshuo@mail.xxxx.edu.cn ? 

 

Thanks,

Shuo

RaeesaM_Intel
Moderator
131 Views

Hi,


Yes, We have sent the email to same email address.

From: Intel Customer Support [supportreplies@intel.com]

Sent: 16/2/2021 1:56 pm

To: xxxxxxshuo@mail.xxxx.edu.cn

We just want to know the mail id with which you have registered for devcloud account. Is it the same mail id that you have used to sign up in Intel Forum or a different one?


Raeesa



Shuo
Novice
127 Views

Thanks for your reply.

I'm sure that the email message has been lost. To be sure, the mail id that I have used to register for devcloud account is xxxxxxshuo@mail.xxxx.edu.cn . And I will send a confirmation email to supportreplies@intel.com from the same mail id, too.

Thanks again, 

Shuo

RaeesaM_Intel
Moderator
126 Views

Thank you for the quick response. We will inform the DevCloud admin team and they will be sending the required information soon.


Raeesa


RaeesaM_Intel
Moderator
103 Views

Hi,


The DevCloud admin team has sent the DevCloud account credentials to your mail id. Could you please check and confirm?


Raeesa


RaeesaM_Intel
Moderator
75 Views

Hi,


Did you get the welcome mail and credentials ? Please let us know the updates.


Regards,

Raeesa


Shuo
Novice
73 Views

Thanks for your help. I have recieved my confidentials. Thanks a lot.

Shuo

RaeesaM_Intel
Moderator
70 Views

Hi,



Thank you for the confirmation. We are discontinuing monitoring this thread. Please raise a new query incase of any further issues. We will be happy to help you.


Raeesa