Intel® DevCloud
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weclome email was lost and I can find my uuid to devcloud. How to resend the email?

Shuo
Novice
635 Views

My welcome email which contains my "uuid" had been deleted by accident and the recycle bin had also been cleared. Now I cannot find my uuid thus I cannot login the devcloud platform. So how can I get my uuid back? Is there a way that I can apply for resending the welcome email? Any answers will be appreciated. 

0 Kudos
11 Replies
RaeesaM_Intel
Moderator
625 Views

Hi,


Thank you for posting in DevCloud Forum.

We will check with the admin team and get back to you.


Raeesa


Shuo
Novice
622 Views
RaeesaM_Intel
Moderator
591 Views

Hi,


We have contacted you via email. Can you please check and reply so that we can inform the admin team.


Raeesa


Shuo
Novice
585 Views

Hi,

Thanks for your reply. I checked my mailbox and I counldn't find your email. Did you contact me at xxxxxxshuo@mail.xxxx.edu.cn ? 

 

Thanks,

Shuo

RaeesaM_Intel
Moderator
569 Views

Hi,


Yes, We have sent the email to same email address.

From: Intel Customer Support [supportreplies@intel.com]

Sent: 16/2/2021 1:56 pm

To: xxxxxxshuo@mail.xxxx.edu.cn

We just want to know the mail id with which you have registered for devcloud account. Is it the same mail id that you have used to sign up in Intel Forum or a different one?


Raeesa



Shuo
Novice
565 Views

Thanks for your reply.

I'm sure that the email message has been lost. To be sure, the mail id that I have used to register for devcloud account is xxxxxxshuo@mail.xxxx.edu.cn . And I will send a confirmation email to supportreplies@intel.com from the same mail id, too.

Thanks again, 

Shuo

RaeesaM_Intel
Moderator
564 Views

Thank you for the quick response. We will inform the DevCloud admin team and they will be sending the required information soon.


Raeesa


RaeesaM_Intel
Moderator
541 Views

Hi,


The DevCloud admin team has sent the DevCloud account credentials to your mail id. Could you please check and confirm?


Raeesa


RaeesaM_Intel
Moderator
513 Views

Hi,


Did you get the welcome mail and credentials ? Please let us know the updates.


Regards,

Raeesa


Shuo
Novice
515 Views

Thanks for your help. I have recieved my confidentials. Thanks a lot.

Shuo

RaeesaM_Intel
Moderator
512 Views

Hi,



Thank you for the confirmation. We are discontinuing monitoring this thread. Please raise a new query incase of any further issues. We will be happy to help you.


Raeesa


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