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Need to have my cloud dev server reset !

RayBernard
Beginner
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Hello,   

 

I do apologize for this.  But is it possible for you to reimage my account? 

https://idcbetabatch.eglb.intel.com/user/u2b3e96b2fc320ef8c781f51df67225d/

With a fresh copy of the training environment.   I hosed it pretty badly and can't seem to undo it. 

 

Regards,

 Ray 

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Faiz_Intel
Moderator
283 Views

Hi RayBernard,

Thank you for reaching out to us.


We will need to check with the relevant team regarding your request. To ensure we can assist you effectively, please provide the following details.


1. Intel® Developer Cloud account ID: 

2. Intel® Developer Cloud account tier: Standard/Premium/Enterprise

3. JupyterLab ID: u2b3e96b2fc320ef8c781f51df67225d

4. Severity level of the issue: Low/Medium/High/Critical

5. Is there any important data stored on the node?: Yes/No

6. Can the Intel® Developer Cloud support team access and perform the required operations to validate or fix an issue if needed?: Yes/No


Regards,

Faiz


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Faiz_Intel
Moderator
147 Views

Hi RayBernard,


I hope everything is going well for you. We have not heard back from you for some time. Therefore, we will proceed to close this thread. If you need any additional information from Intel, please submit a new question, as this thread will no longer be monitored.


Regards,

Faiz


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