HDDL Issue: [E:] [BSL] No device found

[SandeshKum_S_Intel]

Noticing the below error when starting hddldaemon:

poweredge@poweredge-r540:/opt/intel/openvino_2021/deployment_tools/inference_engine/external/hddl/drivers$ $HDDL_INSTALL_DIR/bin/hddldaemon
[17:26:47.5417][513]I[main.cpp:246] ## HDDL_INSTALL_DIR: /opt/intel/openvino_2021/deployment_tools/inference_engine/external/hddl
[17:26:47.5418][513]I[main.cpp:248] Config file '/opt/intel/openvino_2021/deployment_tools/inference_engine/external/hddl/config/hddl_service.config' has been loaded
[17:26:47.5426][513]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_service_alive.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5427][513]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_service_ready.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5427][513]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_service_failed.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5428][513]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_start_exit.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5431][513]I[AutobootStarter.cpp:156] Info: No running autoboot process. Start autoboot daemon...
[17:26:47.5584][515]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_autoboot_alive.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5585][515]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_autoboot_ready.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5586][515]I[FileHelper.cpp:272] Set file:/var/tmp/hddl_autoboot_start_exit.mutex owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5586][515]I[FileHelper.cpp:272] Set file:/tmp/hddl_autoboot_device.map owner: user-'no_change', group-'users', mode-'0660'
[17:26:47.5586][515]I[AutoBoot.cpp:308] [Firmware Config] deviceName=default deviceNum=0 firmwarePath=/opt/intel/openvino_2021/deployment_tools/inference_engine/external/hddl/lib/mvnc/usb-ma2x8x.mvcmd
[E:] [BSL] No device found
[17:26:47.5627][515]ERROR[AutoBoot.cpp:478] Error: HDDL hardware initialization failed, exits now.

OpenVINO version used : 2021.1

System Details:

Intel(R) Xeon(R) Gold 5215 CPU @ 2.50GHz 

Ubuntu 18.04

Kernel version 5.3

Steps were followed from the below links:

https://docs.openvinotoolkit.org/2021.1/openvino_docs_install_guides_installing_openvino_linux.html

https://docs.openvinotoolkit.org/2021.1/openvino_docs_install_guides_installing_openvino_linux_ivad_vpu.html

Does OpenVINO HDDL plugin support Cascade Lake Systems ?

[Iffa_Intel]

Greetings,

Sometimes the hddl issues persist after myriad configuration is done.

You may try these steps: https://docs.openvinotoolkit.org/2021.1/openvino_docs_install_guides_installing_openvino_linux_ivad_vpu.html

Sincerely,

Iffa

[Iffa_Intel · Accepted solution]

The Cascade lake System should be supported as there are support for Intel Xeon.

Ensure that the setupvars are initialized before running the installation script for hddl plugin.

Sincerely,

Iffa

[SandeshKum_S_Intel]

Thanks for the reply. 

The `No Device Found` error got resolved after the HDDL cards were physically re-connected and the configuration steps were followed to install the VPU drivers.

Does OpenVINO 2020.1 support Mustang(V100-MX8) HDDL cards ?

[Iffa_Intel]

Glad to know that you had solved the issue.

I'm not sure for that particular Mustang version but we do support Mustang F100 A 10. However, you may try this tutorial:

https://docs.openvinotoolkit.org/latest/openvino_docs_install_guides_VisionAcceleratorFPGA_Configure.html

OR

https://docs.openvinotoolkit.org/latest/openvino_docs_install_guides_PAC_Configure.html

Sincerely,

Iffa

[Iffa_Intel]

Greetings,

Intel will no longer monitor this thread since we have provided a solution. If you need any additional information from Intel, please submit a new question.

Sincerely,

Iffa