Thank you for reaching out.
If you have a previous version of the Intel Distribution of OpenVINO™ toolkit installed on Windows 10, the new version will be installed without overwriting the older one. As a good practice, it would be good if you rename the following directories to identify those that belong to version R3.1:
If you have a previous version of the Intel Distribution of OpenVINO™ toolkit installed on Linux, you will need to rename or delete these three directories:
Intel Customer Support Technician
A Contingent Worker at Intel