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263 Discussions

本地部署wireless_network_ready_intelligent_traffic_management输入productkey后无法安装

yangzhao
Beginner
315 Views

安装过程中输入邮件获取的productkey后,安装依旧报错。具体错误信息:

Thu Aug 19 03:57:54 IST 2021 - ERROR - Exception : Product Key Status not found. check_hostname requires server_hostname

Thu Aug 19 03:57:54 IST 2021 - INFO - Product key requirement status is True

Thu Aug 19 03:58:01 IST 2021 - INFO - ESB CLI version: 2021.3

Target OS: CentOS 7

Thu Aug 19 03:58:02 IST 2021 - INFO - Python version: 3.6.8

Thu Aug 19 03:58:02 IST 2021 - INFO - Checking Internet connection

Thu Aug 19 03:58:02 IST 2021 - INFO - Connected to the Internet

Thu Aug 19 03:58:02 IST 2021 - INFO - Validating product key

Labels (1)
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3 Replies
JesusE_Intel
Moderator
302 Views

Hi yangzhao,


Are you using a proxy? If you are, can you try without the proxy?


Regards,

Jesus


yangzhao
Beginner
289 Views

After removing the proxy, I still have the same problem:

 

Please enter the Product Key. The Product Key is contained in the email you received from Intel confirming your download: ******************
Starting the setup...
ESB CLI version: 2021.3
Target OS: CentOS 7
Python version: 3.6.8
Checking Internet connection
Connected to the Internet
Validating product key
Traceback (most recent call last):
File "edgesoftware/edgesoftware.py", line 235, in <module>
File "click/core.py", line 1137, in __call__
File "click/core.py", line 1062, in main
File "click/core.py", line 1668, in invoke
File "click/core.py", line 1404, in invoke
File "click/core.py", line 763, in invoke
File "edgesoftware/edgesoftware.py", line 77, in install
File "edgesoftware/functions.py", line 661, in setup_start
File "edgesoftware/common/utils.py", line 289, in validate_product_key
File "edgesoftware/common/service_layer_api.py", line 225, in validate_product_key
File "requests/api.py", line 117, in post
File "requests/api.py", line 61, in request
File "requests/sessions.py", line 542, in request
File "requests/sessions.py", line 655, in send
File "requests/adapters.py", line 449, in send
File "urllib3/connectionpool.py", line 696, in urlopen
File "urllib3/connectionpool.py", line 964, in _prepare_proxy
File "urllib3/connection.py", line 359, in connect
File "urllib3/connection.py", line 506, in _connect_tls_proxy
File "urllib3/util/ssl_.py", line 453, in ssl_wrap_socket
File "urllib3/util/ssl_.py", line 495, in _ssl_wrap_socket_impl
File "ssl.py", line 365, in wrap_socket
File "ssl.py", line 732, in __init__
ValueError: check_hostname requires server_hostname
[13044] Failed to execute script 'edgesoftware' due to unhandled exception!

 

JesusE_Intel
Moderator
276 Views

Hi yangzhao,


This is very strange, I just tested on a fresh CentOS 7 install and did not run into this issue. Are you using a fresh CentOS installation? Could you try to download the package once more to confirm it was not corrupted?


Regards,

Jesus


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