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ECI install issue

AmandaLee
New Contributor I
2,287 Views

Hello,

I am trying to install ECI on Kabylake platform.

On this machine, the ECI USB boot stick is listed in BIOS boot menu but won't enter ECI install process (The ubuntu live USB is working fine with this machine.).

I have tried same USB stick on another machine and no problem.

Is there any suggestion about this?

 

Fail machine:

           CPU: Intel i5-7500T @2.7G (Kabylake)

           RAM: 8G

           BIOS vendor: American Megatrends

           UEFI 2.5

Success machine:

           CPI: Intel i7-1185G7E @2.8G (TGL)

           RAM: 16G

           BIOS vendor: American Megatrends

           UEFI 2.7

ECI target:

  1. ECI2.0 ECI-B poky
  2. ECI1.5 ECI-A acrn

USB boot stick : USB3.0

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1 Solution
JesusE_Intel
Moderator
2,253 Views

Hi AmandaLee,

 

The system you are using (Intel i5-7500T) does not meet the system requirements for Edge Controls for Industrial. Could you try it on a different system that meets the requirements?

 

Regards,

Jesus

 

View solution in original post

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10 Replies
JesusE_Intel
Moderator
2,254 Views

Hi AmandaLee,

 

The system you are using (Intel i5-7500T) does not meet the system requirements for Edge Controls for Industrial. Could you try it on a different system that meets the requirements?

 

Regards,

Jesus

 

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AmandaLee
New Contributor I
2,235 Views

Hi Jesus,

Thanks for your help!

Amanda

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AmandaLee
New Contributor I
2,219 Views

Hi Jesus,

I would like to check this situation as the following:

  1. Why didn’t support Core i5-7500T? Because we found “IEI* TANK - TANK-870AI-i5KBL/8G/2A-R11 with Intel® Core™ i5-7500T” in Intel ECI Validated Target Systems list as the capture.
  2. Did ECI supported included Whiskey Lake & Coffee Lake-S in 8th Gen CPU?
  3. Did ECI supported included Coffee Lake-R & Coffee Lake-H in 9th Gen CPU?

 截圖 2021-09-16 上午10.42.03.png

Regards,

Amanda

 

 

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JesusE_Intel
Moderator
2,184 Views

Hi AmandaLee,


Thanks for pointing that out, let me check with my peers about this and get back to you.


Regards,

Jesus


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Lay
Employee
2,142 Views

Hi AmandaLee,

Can you share your Kabylake system info(product link)? Can you try on different USB port or use USB2 pendrive?

Can you see grub menu? If yes, can you press 'e' in 'boot' entry and add debug=7 and provide the error log?

 

Regards,

Lay

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JesusE_Intel
Moderator
2,108 Views

Hi AmandaLee,


Could you please provide the error logs following Lay's suggestion?


Regards,

Jesus


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AmandaLee
New Contributor I
2,095 Views

Hi Jesus,

The machine that I use is borrowed from other team and already returned.

I am still waiting on them to provide me again.

I will update to you as soon as I finish it.

Regards,

Amanda

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JesusE_Intel
Moderator
2,038 Views

Hi Amanda,


Would you mind if I close this discussion and we can start a new one once you get access to the system?


Regards,

Jesus


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AmandaLee
New Contributor I
1,974 Views

Hi Jesus,

 

Okay, if there is any question later, i will start a new one.

Thanks for your assistance.

 

Regards,

Amanda

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JesusE_Intel
Moderator
1,956 Views

Great, thank you! If you need any additional information, please submit a new question as this thread will no longer be monitored.


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