I am getting the following error message when installing EII packages:
Failed to update packages python3 builder.py
Failed to install eii_installer took 1 minutes 49.23 seconds
I have try reinstall python, but still have errors.
Does anyone know some clues to cope with this problem~?
Please see attached screenshot from my terminal~
I just installed Edge Insights for Industrial version 2.6.2 on a fresh Ubuntu 18.04 system successfully. Are you using a fresh Ubuntu 18.04 system? Do you see the same error message when re-running the installation?
Could you please share the installation log file? The log file is located in the following directory:
I am using an Intel NUC with an Intel® Core™ i5-9300H CPU running a fresh Ubuntu 18.04. LTS.
Thanks for sharing the log file! I was able to download and open it, however, it does not have as much information as I was hoping. You mentioned you re-installed python, which python version are you using?
Is it possible for you to try to install the software package on a system with a clean install of Ubuntu 18.04?
The python versions are the same on my system. I retested today on a fresh OS install and did not run into any issues with the installation. I recommend trying the installation process on a system with a fresh OS (Ubuntu 18.04).
Please give it a try and let me know if you run into any issues.