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422 Discussions

ESDQ AI Box for Video Analytics question

wales
Beginner
1,014 Views

install Deep learing streamer pipeline framework will show verify error

CPU: i7-1185G7E
OS: ubuntu-22.04
kernel: 5.13.0

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Labels (1)
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8 Replies
JesusE_Intel
Moderator
996 Views

Hi wales,

 

This package is only supported on Ubuntu 20.04. You mentioned using Ubuntu 22.04, do you see the same installation error on Ubuntu 20.04? Could you provide the content of /var/log/esb-cli/<esdq>?

 

Regards,

Jesus

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wales
Beginner
989 Views

Dear Jesus :

 

sorry~~I'm using ubuntu 20.04, 

attach is log file

wales_0-1667438369446.png

 

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JesusE_Intel
Moderator
965 Views

Hi wales,

 

Thanks for providing the log files and confirming you are using Ubuntu 20.04 LTS. I have reproduced the issue and have escalated the issue to the development team. I will let you know what I find out. 

 

Regards,

Jesus

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wales
Beginner
914 Views

Dear Jesus :

 

Have any  update??

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JesusE_Intel
Moderator
911 Views

Hi wales,


Apologies for the delay in our response. The development team is currently testing a potential solution. I will let you once I have additional information.


Regards,

Jesus


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JesusE_Intel
Moderator
873 Views

Hi wales,


The package has been fixed and updated.

Could you please try to re-download the package and let me know if you run into any issues?


Regards,

Jesus


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wales
Beginner
853 Views

Dear Jesus :

 

I'm install OK

Thanks for your great support

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JesusE_Intel
Moderator
850 Views

Hi wales,


Thank you for confirming! If you need any additional information, please submit a new question as this thread will no longer be monitored.


Regards,

Jesus


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