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400 Discussions

Fail to stop redis server.service: unit redis-server.service not loaded.

HuynhVanThuan
New Contributor I
1,857 Views

How can i stop redis server.service. I can't reinstall TLS without stopping it. Can you help to solve this proplem?

 

Thank you very much!

Huynh Van Thuan

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1 Solution
Sahira_Intel
Moderator
1,764 Views

Hi Huynh,


I am unable to reproduce this issue.

Are you installing EII on a clean Ubuntu installation?


I will escalate this issue for further review.


Sincerely,

Sahira R.


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6 Replies
Sahira_Intel
Moderator
1,846 Views

Hi Huynh,


Can you please try the following command:


sudo service redis-server stop


Then check if the redis server is still running by running the following command, or try re installing TLS again.


redis-cli ping


Sincerely,

Sahira



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HuynhVanThuan
New Contributor I
1,832 Views

Hi Sahia,

 

Thank you for your contact

 

I tried to follow your instructions but it doesn't seem to work as we expected

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Sahira_Intel
Moderator
1,797 Views

Hi,

I see you opened a new issue - are you still running into this error with trying to reinstall TLS? 

 

Sincerely,

Sahira 

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HuynhVanThuan
New Contributor I
1,778 Views

Hi Sahira,

 

I still running into this error with trying to reinstall TLS. If i ignore it and proceed to the next steps to continue with the TLS installation. It will show a lot of errors after that. I tried to fix this error by accessing tensorflow but i don't see any similar error.

 

Regards,

Huynh

 

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Sahira_Intel
Moderator
1,765 Views

Hi Huynh,


I am unable to reproduce this issue.

Are you installing EII on a clean Ubuntu installation?


I will escalate this issue for further review.


Sincerely,

Sahira R.


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HuynhVanThuan
New Contributor I
1,751 Views

Hi Sahira,

 

I will try to reinstall ubuntu and reinstall TLS. Thank you for this support. If there is any problem, i will get back to you later

 

Regards,

Huynh

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