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247 Discussions

[INTEL][Edge Insights for Vision] Install fail with the latest version 21.3

RWu
New Contributor I
885 Views

When installing the latest version 21.3, the module " edgex foundry" is always install failed. The error as below: 

nstalling edgex_foundry

Installing EdgeX. This step may take approximately 5 mins.

Installing EdgeX                                   [.................................                 ]  66%  00:00:00

Error:Failed to build docker image

Failed command:sudo -E docker-compose pull

Failed to install edgex_foundry took 2.14 seconds

 

Is anyone can help?

Thank you.

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1 Solution
JesusE_Intel
Moderator
619 Views

Hi RWu,


I just installed Edge Insights for Vision 2021.3 release without any issues. Are you still experiencing the same issue?


Regards,

Jesus


View solution in original post

8 Replies
JesusE_Intel
Moderator
862 Views

Hi RWu,


Thanks for reaching out, could you please provide additional information.

  • What OS are you using?
  • Is your system using a proxy?
  • Does the system have a fresh OS install?


Also, please share the installation log file for edgex. You can find the log file at the following location:

/var/log/esb-cli/Edge_Insights_for_Vision_2021.3/edgex_foundry


Regards,

Jesus


RWu
New Contributor I
850 Views

Hi Jesus

  • What OS are you using?   : Ubuntu 18.04.5
  • Is your system using a proxy? : No
  • Does the system have a fresh OS install? : Yes 

And the file "install.log" in the path "/var/log/esb-cli/Edge_Insights_for_Vision_2021.3/edgex_foundry" is in attachment.

 

Nadia_J_Intel
Moderator
830 Views

Hi Richard, 

We can observe this issue as well and has escalated this to our engineering team to check. We will get back to you once we found a way to solve this issue. 

Thanks.

RWu
New Contributor I
804 Views

Hi Nadia, 

Thanks for forwarding this problem. Is any workaround or update about this installing fail ? We are trying to test the latest version  on our environments.

Regard,

 

KunyangF
Beginner
757 Views

Hi Jesus, 

We have the same problem when installing 2021.3 version, and have the same installing error log in the attachment.  

 

Regard, 

Kunyang

JesusE_Intel
Moderator
708 Views

Hi Kunyang,


Apologies for the inconvenience, Nadia has escalated the issue to the engineering team.

We will update this thread as soon as we have an update.


Regards,

Jesus


JesusE_Intel
Moderator
620 Views

Hi RWu,


I just installed Edge Insights for Vision 2021.3 release without any issues. Are you still experiencing the same issue?


Regards,

Jesus


JesusE_Intel
Moderator
577 Views

If you need any additional information, please submit a new question as this thread will no longer be monitored.


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