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303 Discussions

Install Edge Insights for Industrial error:eii2.6_changesource. sh

xunaichao
Beginner
538 Views

Install Edge Insights for Industrial

Executive program installation (./edgesoftware install)

The error message:Failed to install eii_installer. [Errno 8] Exec format error: './EII2.6_changesource.sh'
Exiting Installation. Failed to find manifest file edgesoftware_configuration.xml. Check the file location and run the command from the folder where the file is located.

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8 Replies
xunaichao
Beginner
533 Views

Run the./edgesoftware install command to download the eii2.6_changesource. sh

1.png2.png

Sahira_Intel
Moderator
512 Views

Hello,

Can you confirm what OS you are running? EII is compatible on Ubuntu 18.04.3 - see software/hardware requirements here

Sincerely,

Sahira 

xunaichao
Beginner
504 Views

Hello,Sahira_Intel

Version information

3.png

xunaichao
Beginner
493 Views

Trying to install  18.04.3

4.png

 

xunaichao
Beginner
485 Views

Hi,Sahira_Intel. 

I uploaded the log

Log path(output.log)/var/log/esb-cli/Edge_Insights_for_Industrial_2.6.2

Log path(install.log): /var/log/esb-cli/Edge_Insights_for_Industrial_2.6.2/eii_installer

 

 

Sahira_Intel
Moderator
462 Views

Hi,

Thank you for attaching log files. I am currently looking into this


Sincerely,

Sahira


xunaichao
Beginner
456 Views

Hi,

Today I tried to reinstall and eii2.6_changesource. Sh is working fine

But a new error was encountered

Eii_installer log

1.png

2.png3.png

 

Sahira_Intel
Moderator
428 Views

Hi,

It looks like this was an intermittent issue affecting users in your location.

Please try again and let me know if installation was successful.


Sincerely,

Sahira


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