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388 Discussions

Install Edge Insights for Industrial error:eii2.6_changesource. sh

xunaichao
Beginner
1,029 Views

Install Edge Insights for Industrial

Executive program installation (./edgesoftware install)

The error message:Failed to install eii_installer. [Errno 8] Exec format error: './EII2.6_changesource.sh'
Exiting Installation. Failed to find manifest file edgesoftware_configuration.xml. Check the file location and run the command from the folder where the file is located.

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xunaichao
Beginner
1,024 Views

Run the./edgesoftware install command to download the eii2.6_changesource. sh

1.png2.png

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Sahira_Intel
Moderator
1,003 Views

Hello,

Can you confirm what OS you are running? EII is compatible on Ubuntu 18.04.3 - see software/hardware requirements here

Sincerely,

Sahira 

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xunaichao
Beginner
995 Views

Hello,Sahira_Intel

Version information

3.png

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xunaichao
Beginner
984 Views

Trying to install  18.04.3

4.png

 

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xunaichao
Beginner
976 Views

Hi,Sahira_Intel. 

I uploaded the log

Log path(output.log)/var/log/esb-cli/Edge_Insights_for_Industrial_2.6.2

Log path(install.log): /var/log/esb-cli/Edge_Insights_for_Industrial_2.6.2/eii_installer

 

 

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Sahira_Intel
Moderator
953 Views

Hi,

Thank you for attaching log files. I am currently looking into this


Sincerely,

Sahira


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xunaichao
Beginner
947 Views

Hi,

Today I tried to reinstall and eii2.6_changesource. Sh is working fine

But a new error was encountered

Eii_installer log

1.png

2.png3.png

 

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Sahira_Intel
Moderator
919 Views

Hi,

It looks like this was an intermittent issue affecting users in your location.

Please try again and let me know if installation was successful.


Sincerely,

Sahira


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