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422 Discussions

Intelligent Traffic Management Database connection lost in Grafana

jiahaowu
Beginner
1,412 Views

Hi,

I successfully installed intelligent traffic management. 

When restarting the ITM or computer, the ITM database and sample dashboards in the Grafana were always missing. I am just wondering which operation will trigger this problem and how to recover it without reinstalling the software or manually adding the influx database. 

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4 Replies
Sahira_Intel
Moderator
1,367 Views

Hi,

 

I apologize for not responding sooner. 

When you click on the ITM dashboard, are there any errors you are getting? Or is the dashboard empty when you restart? 

 

Sincerely,

Sahira 

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jiahaowu
Beginner
1,355 Views

Hi,

 

Thank you for your reply. It does not show any other errors. Just the problem of dashboard and database missing in Grafana.  If checking the docker, the connecting state will show "unhealth"

sudo -E docker-compose ps

 

Thanks 

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jiahaowu
Beginner
1,354 Views
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JesusE_Intel
Moderator
1,300 Views

Hi jiahaowu,


Could you help provide steps to reproduce and screenshots of what you see? If I restart my computer or run sudo -E docker-compose down and sudo -E docker-compose up -d to restart the server it comes back up as expected.


Regards,

Jesus


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