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245 Discussions

Running edgesoftware install behind proxy

AlexCKLam
Employee
1,142 Views

My dev system is behind proxy... and installation is failing.

Any suggestions?

 

Starting the setup...
ESB CLI version: 2021.1
Target OS: Ubuntu 18.04
Python version: 3.6.9
Checking Internet connection
Connected to the Internet
Validating product key
Successfully validated Product Key
Checking for prerequisites
W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/bionic/InRelease Could not connect to banjo.canonical.com:80 (91.189.91.38), connection timed out Could not connect to kazooie.canonical.com:80 (91.189.91.39), connection timed out Cannot initiate the connection to us.archive.ubuntu.com:80 (2001:67c:1562::15). - connect (101: Network is unreachable) Cannot initiate the connection to us.archive.ubuntu.com:80 (2001:67c:1562::18). - connect (101: Network is unreachable)
W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/bionic-updates/InRelease Cannot initiate the connection to us.archive.ubuntu.com:80 (2001:67c:1562::15). - connect (101: Network is unreachable) Cannot initiate the connection to us.archive.ubuntu.com:80 (2001:67c:1562::18). - connect (101: Network is unreachable)
W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/bionic-backports/InRelease Cannot initiate the connection to us.archive.ubuntu.com:80 (2001:67c:1562::15). - connect (101: Network is unreachable) Cannot initiate the connection to us.archive.ubuntu.com:80 (2001:67c:1562::18). - connect (101: Network is unreachable)
W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/bionic-security/InRelease Cannot initiate the connection to security.ubuntu.com:80 (2001:67c:1562::15). - connect (101: Network is unreachable) Cannot initiate the connection to security.ubuntu.com:80 (2001:67c:1562::18). - connect (101: Network is unreachable) Cannot initiate the connection to security.ubuntu.com:80 (2001:67c:1360:8001::23). - connect (101: Network is unreachable) Cannot initiate the connection to security.ubuntu.com:80 (2001:67c:1360:8001::24). - connect (101: Network is unreachable) Could not connect to security.ubuntu.com:80 (91.189.91.39), connection timed out Could not connect to security.ubuntu.com:80 (91.189.88.142), connection timed out Could not connect to security.ubuntu.com:80 (91.189.88.152), connection timed out Could not connect to security.ubuntu.com:80 (91.189.91.38), connection timed out
W: Some index files failed to download. They have been ignored, or old ones used instead.
Installing prerequisites. This may take some time...
0% [Connecting to kazooie.canonical.com (91.189.91.39)] [Connecting to security.ubuntu.com (2001:67c:1562::15)]

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1 Solution
Nadia_J_Intel
Moderator
1,123 Views

Hi Alex, 

Can you insert your proxy into /etc/environment as well , http_proxy, https_proxy and no_proxy settings ? And once this file is updated, do try the installation again. 

 

Thanks 

View solution in original post

10 Replies
Nadia_J_Intel
Moderator
1,124 Views

Hi Alex, 

Can you insert your proxy into /etc/environment as well , http_proxy, https_proxy and no_proxy settings ? And once this file is updated, do try the installation again. 

 

Thanks 

AlexCKLam
Employee
1,115 Views

Hi Nadia,

Unfortunately it didn't help.

I was able to "apt-get" all dependencies, but it's now failing with

 

Failed to connect. Please check the Internet connection and proxy settings and retry. HTTPSConnectionPool(host='digitallibrary.intel.com', port=443): Max retries exceeded with url: /content/dam/eshfiles/production/5e8c4742e02f17002a2a6976.zip?jwttoken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJjb21wb25lbnRJZCI6IjVlOGM0NzQyZTAyZjE3MDAyYTJhNjk3NiIsImlhdCI6MTYyMDQyNTg4MX0.cUi6YLpETn6RBGYU1tJjb1Be7ng3AdnN3neu9Ni5P4Q (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f2d7584f9e8>: Failed to establish a new connection: [Errno 101] Network is unreachable',))

pradeepd
Employee
970 Views

Hi Alex,

 

  Could you let me know how this problem was solved? I get the same error

Failed to connect. Please check the Internet connection and proxy settings and retry. HTTPSConnectionPool(host='digitallibrary.intel.com', port=443): Max retries exceeded with url: /content/dam/eshfiles/production/5e8c4742e02f17002a2a6976.zip?jwttoken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJjb21wb25lbnRJZCI6IjVlOGM0NzQyZTAyZjE3MDAyYTJhNjk3NiIsImlhdCI6MTYyMDQyNTg4MX0.cUi6YLpETn6RBGYU1tJjb1Be7ng3AdnN3neu9Ni5P4Q (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f2d7584f9e8>: Failed to establish a new connection: [Errno 101] Network is unreachable',))

 

 

AlexCKLam
Employee
946 Views
pradeepd
Employee
920 Views

Thanks for you response. I've an issue with Edge Insights for Vision package and does not seem to be working even with the latest version.

JesusE_Intel
Moderator
1,048 Views

Hi AlexCKLam,


I believe your issue has been resolved internally, if you need further assistance please start a new discussion as Intel will no longer be monitored this thread.


Regards,

Jesus


pradeepd
Employee
920 Views

Hi Jesus,

 

  Not sure whether I can reopen this link, but I'm facing installation issues with Edge Insights For Vision package. Though my proxy settings are all done, I keep on getting the following error while downloading the software modules.

 

Failed to connect. Please check the Internet connection and proxy settings and retry. HTTPSConnectionPool(host='digitallibrary.intel.com', port=443): Max retries exceeded with url: /content/dam/eshfiles/production/5e8c4742e02f17002a2a6976.zip?jwttoken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJjb21wb25lbnRJZCI6IjVlOGM0NzQyZTAyZjE3MDAyYTJhNjk3NiIsImlhdCI6MTYyMDQyNTg4MX0.cUi6YLpETn6RBGYU1tJjb1Be7ng3AdnN3neu9Ni5P4Q (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f2d7584f9e8>: Failed to establish a new connection: [Errno 101] Network is unreachable',))

raymondtan85
Employee
887 Views

Hi Jesus & Pradeep,

 

Same for me, I believe there's some specific proxy configuration needed since our dev machine are all internal.

Do we have any specific BKM for setting up EI for AMR within intel network on Linux based dev machine ?

pradeepd
Employee
833 Views

Hi,

  Incase if you've set your proxy correclty, please check the no_proxy and NO_PROXY variables and remove .intel.com from the no_proxy and NO_PROXY variables. 

sqadir
Employee
805 Views

Hello.

I am also having the same problem trying to install Edge Software Configurator on a virtual machine. 

 

Failed to connect. Please check the Internet connection and proxy settings and retry. HTTPSConnectionPool(host='digitallibrary.intel.com', port=443): Max retries exceeded with url: /content/dam/eshfiles/production/5e8c4742e02f17002a2a6976.zip?jwttoken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJjb21wb25lbnRJZCI6IjVlOGM0NzQyZTAyZjE3MDAyYTJhNjk3NiIsImlhdCI6MTYyMDQyNTg4MX0.cUi6YLpETn6RBGYU1tJjb1Be7ng3AdnN3neu9Ni5P4Q (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f2d7584f9e8>: Failed to establish a new connection: [Errno 101] Network is unreachable',))

 

I am not sure how to adjust the proxy settings. 

Please advise!

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