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304 Discussions

RuntimeError: Failed to create plugin for device GPU with Ubuntu 20

Lucho
New Contributor I
782 Views

Hi,

Working with EII 3.0, Intel(R) Core(TM) i7-8550U CPU and Ubuntu 20.04.

 

I have already published a message regarding this problem:

RuntimeError: Failed to create plugin for device GPU 

 

Now EII 3.0 has support for ubuntu 20.04 as It is named in the requeriments.

 

The problem with GPU persist in this EII version and I'm not able to execute PySafetyGear customUdf Analytics with GPU device.

 

Any help will be appreciated.

 

Regards,

 

Luciano

Labels (1)
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1 Solution
Lucho
New Contributor I
586 Views

Hi @JesusE_Intel ,

 

we were able to make it work using:

sudo chown root:video /dev/dri/renderD128

 

on the host.

 

Regards,

 

Luciano

View solution in original post

11 Replies
Sahira_Intel
Moderator
752 Views

Hi Luciano,

I am looking into this for you but have a few questions.

Are you running into the same runtime error as before? 

Were you able to successfully run PySafetyGear customUdf Analytics on Ubuntu 18.04?

 

Sincerely,

Sahira

 

Lucho
New Contributor I
746 Views

Hi @Sahira_Intel ,

 

Yes, I were able to run it on Ubuntu 18 but I have the same error as before in Ubuntu 20 with EII 3.0.

 

Regards,

 

Luciano

Lucho
New Contributor I
740 Views

Sorry, I were able to run it on ubuntu 18 with EII 2.6.2. With EII 3.0 on ubuntu 18 I am not even able to install EII due to this error:

Error loading Python lib '/tmp/_MEIj6cJif/libpython3.8.so.1.0': dlopen: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.29' not found (required by /tmp/_MEIj6cJif/libpython3.8.so.1.0)
JesusE_Intel
Moderator
708 Views

Hi Luciano,


I believe this may be a documentation error and Edge Insights for Industrial v3.0 requires Ubuntu 20.04. When downloading the EII v3.0 package on Edge Software Hub, Ubuntu 20.04 is listed as the OS. Could you try installing EII v3.0 on Ubuntu 20.04 and let me know if you have any issues?


In the meantime, we will check with the development team if this is a documentation issue or a bug with the installer.


Regards,

Jesus


Lucho
New Contributor I
691 Views

Hi @JesusE_Intel , 

 

Yes, We have installed EII 3.0 on Ubuntu 20 without any problems and as it is mentioned in the title, we are having problems with GPU on ubuntu 20.

 

Regards,

 

Luciano

JesusE_Intel
Moderator
682 Views

Thanks, let me setup a system to reproduce. In the meantime, could you share your kernel and GPU driver version?


JesusE_Intel
Moderator
639 Views

Hi Luciano,


Apologies for the delay, I was able to resolve [CLDNN ERROR]. clGetPlatformIDs error -1001 by adding user: root to the docker-compose.yml file in VideoIngestion and VideoAnalytics. Please give that a try and see if that works for you too.


I've run into a new issue but it may be specific to my environment. Let me know if you run into any new issues.


Reference: https://open-edge-insights.github.io/pages/running.html#to-run-on-intel-r-processor-graphics-gpu-igp...


Regards,

Jesus


Lucho
New Contributor I
632 Views

Hi @JesusE_Intel ,

 

We made that work around as I mentioned in the previous issue and it works, but we were trying to get a solution using eii_user. Thanks for the reply.

 

Regards,

 

Luciano

JesusE_Intel
Moderator
623 Views

Hi Luciano,


I believe this is a requirement as docker requires elevated permissions to access the hardware outside of the container. However, let me check with the development team to confirm this is the case.


Regards,

Jesus


Lucho
New Contributor I
587 Views

Hi @JesusE_Intel ,

 

we were able to make it work using:

sudo chown root:video /dev/dri/renderD128

 

on the host.

 

Regards,

 

Luciano

JesusE_Intel
Moderator
578 Views

I have confirmed with the development team that inferencing on GPU need to run as root to give the necessary permission to access the GPU resources. The EII user will only be created during the runtime and being destroyed when all the container being killed. Glad you were able to get it to work.


If you need any additional information, please submit a new question as this thread will no longer be monitored.


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