Support required for Basler Embedded Cameras

[Avinash]

Our partner Heysoft is trying to setup the Basler Camera with their EIS stack. However, the images have been poor in quality, possibly due to some missed settings. Can someone help them with this? Thanks!

[WengWai_C_Intel]

Hi @Avinash ,

Can you provide the info below so we can look into this further?

1) Basler camera model

2) Video Ingestion configuration. This can be a screenshot from the video ingestion ETCD web UI.

thanks!

[Avinash]

Hi Weng Wai,

1) Camera Module

Basler acA1920-40gc

https://www.baslerweb.com/en/products/cameras/area-scan-cameras/ace/aca1920-40gc/?creative=394661086...

2) Video Ingestion Screenshot

I believe they tried taking a picture with camera, by connecting to a PC or IPC USB, not entire sure. They may need guidance on proper usage.

Thanks - Avinash.

[WengWai_C_Intel]

Hi @Avinash ,

Thanks for the info on Basler camera model. 

For the second item, what is needed is the video ingestion configuration so we can see how the camera being setup today. It can be obtained at the video ingestion configuration from the ETCD web UI. Sorry for the confusion earlier.